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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Dispatch Board serves as a comprehensive dashboard for field forces, facilitating drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, along with a calendar view for scheduled service calls and workforce resources. This centralized platform efficiently handles resources, work orders, schedules, routes, and more, underscoring our commitment to enhancing communication between your team members while they are on-site. To further support this, we have developed a mobile application that allows for real-time messaging and updates, with the option to store and forward information when coverage is limited. You can effortlessly send directions, tasks, schedules, and orders directly to mobile phones and tablets. Additionally, our mobile app empowers your field service technicians to input all necessary data while on the job, streamlining their workflow and improving efficiency in the field. Ultimately, this innovative solution is designed to enhance productivity and ensure seamless operations within your field service team.

Description

Rodarel serves as a comprehensive solution for route planning, delivery management, and field-service dispatch aimed at small enterprises in Argentina. In this system, teams have the capability to input or import orders, allocate tasks to technicians or drivers, and create optimized routes that consider various factors such as service windows, urgent tasks, recurring orders, and predetermined technician assignments. The planner provides estimated arrival times and offers explanations for any jobs that cannot be assigned. Staff members can conveniently share routes via WhatsApp, including Google Maps links, or utilize Rodarel’s Android application to document outcomes of stops, capture photos, obtain signatures, and process payments; this app operates offline and syncs data once a connection is established. The office has access to review daily financial collections and can send notifications to customers regarding visits, complete with tracking links. Additionally, Rodarel integrates with Facturel to ensure synchronized customer records and facilitates the transfer of orders and invoices. The free version accommodates up to three field technicians daily, allowing for unlimited order processing, while the paid subscriptions cater to larger teams, promoting scalability for growing businesses. Ultimately, Rodarel aims to streamline operations and enhance efficiency for its users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Facturel No 
Google Maps No 
QuickBooks Online Yes 
WhatsApp No 

Integrations

Facturel Yes 
Google Maps Yes 
QuickBooks Online No 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free plan: $0/month for up to 3 technicians active in the field per day, with unlimited orders, no credit card and no expiration. Pro: ARS 15,000/month for up to 6 technicians; each additional field technician is ARS 2,990/month. Pro includes WhatsApp customer notices, ARBA COT support and Facturel Pro. Prices include factura C.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GoServicePro

Founded

2001

Country

United States

Website

www.goservicepro.com

Vendor Details

Company Name

Facturel

Founded

2026

Country

Argentina

Website

rodarel.com.ar/

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No 

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