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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Dispatch Board serves as a comprehensive dashboard for field forces, facilitating drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, along with a calendar view for scheduled service calls and workforce resources. This centralized platform efficiently handles resources, work orders, schedules, routes, and more, underscoring our commitment to enhancing communication between your team members while they are on-site. To further support this, we have developed a mobile application that allows for real-time messaging and updates, with the option to store and forward information when coverage is limited. You can effortlessly send directions, tasks, schedules, and orders directly to mobile phones and tablets. Additionally, our mobile app empowers your field service technicians to input all necessary data while on the job, streamlining their workflow and improving efficiency in the field. Ultimately, this innovative solution is designed to enhance productivity and ensure seamless operations within your field service team.

Description

GOTRACK serves as an innovative marketplace solution for real-time AI-driven pickup, delivery, and service management, aimed at enhancing employee efficiency, elevating customer satisfaction, and streamlining business operations. As the first of its kind in logistics SaaS, Gotrack allows users to access its features anytime and from any browser, ensuring convenience. The platform employs 256-bit SSL encryption and operates on Amazon's AWS infrastructure, boasting an impressive 99.99% uptime SLA. With its intelligent routing capabilities, Gotrack not only saves time and money but also boosts the productivity and effectiveness of your deliveries. You can easily oversee your drivers while we handle your route planning! Experience seamless route optimization that enables you to schedule, assign, and dispatch numerous jobs in mere seconds. Say goodbye to the frustration of waiting for end-of-day status updates, as you will receive real-time notifications at all times! Logistics operations are now more transparent; you will know exactly what is happening as it unfolds. Furthermore, the system automatically dispatches branded tracking notifications and alerts to both your drivers and customers, enhancing communication and service quality. Overall, Gotrack is revolutionizing the logistics landscape with its comprehensive and user-friendly features.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online

Integrations

QuickBooks Online

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GoServicePro

Founded

2001

Country

United States

Website

www.goservicepro.com

Vendor Details

Company Name

GoTrack

Founded

2015

Country

India

Website

gotrackapp.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Product Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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Support Resources