Average Ratings 17 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Entrust your website to the leading web hosting provider in the industry. Along with our robust Linux Plans, we provide Windows Web Hosting options as well. With just a single click, you can install over 125 complimentary applications, including popular platforms like WordPress, Joomla, and Drupal. Additionally, you can easily purchase extra resources such as CPU, RAM, and I/O with a single click. Our services include 1 GB of MySQL database storage on Linux platforms. We prioritize your security with round-the-clock monitoring and DDoS protection. If you have registered your domain with GoDaddy, setting it up is also just a click away. Our user-friendly control panel is designed for flexibility, allowing you to manage your hosting effortlessly. You can also access an extensive library of over 150 free applications for building CMS sites, forums, and blogs through Installatron. Rest assured, our network security and DDoS defenses are continuously monitored for your safety. To protect against unexpected issues, we offer Automated Daily Backups, allowing you to recover your entire hosting account, including sites, files, databases, mailboxes, and mail forwarders from the previous day, with additional paid options available for recovery up to 30 days. With these features at your disposal, you can focus on growing your online presence without worrying about potential disruptions.

Description

We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aepto Yes 
Axis LMS Yes 
Big Cartel Yes 
Desktop.com Yes 
Enginehire Yes 
Escrow.com Yes 
GoDaddy Premium DNS Yes 
GoDaddy Studio Yes 
GoDaddy Website Security Yes 
Joomla! Yes 
My Lead Fox Yes 
OPAL Yes 
Rewst Yes 
Sharbo Yes 
Squarespace Yes 
Stackreaction Yes 
Stripe Yes 
ZOOK Email Backup Yes 
cPanel Yes 

Integrations

Aepto No 
Axis LMS No 
Big Cartel No 
Desktop.com No 
Enginehire No 
Escrow.com No 
GoDaddy Premium DNS No 
GoDaddy Studio No 
GoDaddy Website Security No 
Joomla! No 
My Lead Fox No 
OPAL No 
Rewst No 
Sharbo No 
Squarespace No 
Stackreaction No 
Stripe No 
ZOOK Email Backup No 
cPanel No 

Pricing Details

$5.99 per month
$5.99 per month for hosting, domains starting at 99 cents
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GoDaddy

Founded

1997

Country

United States

Website

www.godaddy.com/hosting/web-hosting

Vendor Details

Company Name

RSJoomla!

Country

United States

Website

www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Product Features

Dedicated Server Hosting

24/7 On-site Support No 
Built-in Backup Drives No 
DDOS Protection No 
IMPI Access No 
Off Server Backups No 
Root Level No 
SSD Storage No 
Uptime SLA No 

Domain Name Registrars

DNS Service Yes 
Domain Parking Yes 
Domain Privacy Yes 
Email Hosting Yes 
Extended Expiration Protection Yes 
SSL Certificates Yes 
Web Hosting Yes 
Website Builder Yes 

VPS Hosting

Access Control / Permissions No 
FTP No 
Managed VPS No 
Multi-Server Management No 
One-Click Apps No 
Root Access No 
SSD Storage No 
Unmanaged VPS No 
Upload Custom ISO No 

Web Hosting

Cloud Hosting Yes 
DDOS Protection Yes 
Dedicated Hosting Yes 
Email Hosting Yes 
Managed Hosting No 
Multiple Datacenter Locations Yes 
Private SSL Yes 
SSD Storage Yes 
Server Backups Yes 
Shared Website Hosting Yes 
Unlimited Bandwidth Option Yes 
VPS Yes 
Website Builder Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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