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Description
Go Vocal is a comprehensive platform designed to enhance resident engagement by integrating various functions such as surveys, ideation, mapping, participatory budgeting, voting, prioritization, form synchronization, community monitoring, and sensemaking tools into one user-friendly interface. By consolidating disparate engagement methods into a singular hub, it allows teams to effortlessly configure and manage their projects, gather feedback from any location, and automatically transcribe and incorporate responses, thus simplifying workflows from outreach to decision-making. The platform employs AI-driven analytics that expedite the extraction of insights and reporting by as much as 50 percent, while its integrated notifications and ready-made reports help close the feedback loop with residents, staff, and officials. Whether the goal is to educate communities, engage them in planning and safety initiatives, or promote sustainability efforts, Go Vocal equips public servants with the tools they need to collaborate effectively, foster trust, and make informed, data-backed decisions that contribute to vibrant neighborhoods. This innovative approach ultimately ensures that community voices are heard and that their needs are prioritized in the decision-making processes.
Description
The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.
API Access
Has API
API Access
Has API
Integrations
Okta
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Go Vocal
Founded
2015
Country
Belgium
Website
www.govocal.com/resident-engagement-platform
Vendor Details
Company Name
Tyler Technologies
Country
United States
Website
www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform