Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.
Description
Openkoda is a specialized application development platform tailored specifically for the insurance industry.
It enables carriers, insurtech companies, managing general agents (MGAs), startups, and service providers to efficiently create comprehensive web applications, APIs, and internal tools much quicker than traditional development methods allow, while also ensuring that teams maintain complete control over their source code. Built on an open-source framework, the platform eliminates the risk of vendor lock-in.
With a modular architecture and pre-existing templates, Openkoda speeds up essential insurance processes such as policy issuance, claims handling, endorsements, and renewals, all within containerized environments that can scale horizontally and do not impose per-user fees.
Additionally, Openkoda comes equipped with industry-specific accelerators, including an AI-capable policy administration core, claims management workbenches, embedded insurance checkout components, and dashboards for underwriters that can access external risk information or activate machine learning models. This robust functionality positions Openkoda as a powerful asset for any organization looking to innovate within the insurance landscape.
API Access
Has API
API Access
Has API
Integrations
Basecamp
Discord
GitHub
Jira
LDAP
Microsoft Teams
Slack
Stripe
Trello
Integrations
Basecamp
Discord
GitHub
Jira
LDAP
Microsoft Teams
Slack
Stripe
Trello
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$4000/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/retail-quality-management-system/
Vendor Details
Company Name
Openkoda
Founded
2022
Country
Poland
Website
openkoda.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting
Insurance Policy
Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management
Insurance Underwriting and Rating
Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating