Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.
Description
Hellgate® provides a flexible, modular payment orchestration platform built for enterprises managing complex and high-volume payment environments. It uses an infrastructure-first, cloud-native design that allows businesses to build and operate custom payment stacks on their preferred cloud providers, connected securely via VPC peering. The platform features provider-agnostic routing, version control for payment flows, network tokenization, and delegated authentication, alongside sophisticated failover mechanisms to ensure transaction reliability. Hellgate® supports PCI DSS-compliant card data vaulting, network token provisioning, issuer enrichment, and advanced risk data services. Real-time monitoring and flexible APIs give organizations full visibility and control over their payment processes. By removing transaction fees and vendor lock-in, Hellgate® empowers enterprises to innovate without constraints. Its enterprise-grade SLAs guarantee performance and scalability. Overall, it is an ideal solution for businesses requiring secure, compliant, and customizable payment infrastructure.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Adyen
Amazon Web Services (AWS)
Cybersource
Google Cloud Platform
Mastercard Payment Gateway Services
Microsoft Azure
Stripe
Visa Click to Pay
Visa Token Service
Worldpay
Integrations
Adyen
Amazon Web Services (AWS)
Cybersource
Google Cloud Platform
Mastercard Payment Gateway Services
Microsoft Azure
Stripe
Visa Click to Pay
Visa Token Service
Worldpay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
0.28 EUR/per hour
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/retail-quality-management-system/
Vendor Details
Company Name
Starfish&Co.
Founded
2022
Country
Germany
Website
hellgate.io
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture