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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The software enables users to capture their entire screen, specific windows, or selected screen areas, and it supports multiple monitor setups. Additionally, it can record webcam footage or simultaneously capture both the screen and webcam. Users can choose to record videos with system sounds, utilize a microphone for audio, or combine audio from both the microphone and speakers. Have you ever admired tutorial videos that showcase the ability to zoom in and out while recording? This screen recorder allows for adjustments to the recording area, enabling up to a 4X magnification of the cursor's location during the session. It enhances recording efficiency by utilizing a hardware-accelerated H.264/HEVC encoder, ensuring high-speed recordings with a favorable compression ratio and outstanding quality. Furthermore, users have the option to include their logo on the video, and can add either text or image watermarks to assert authorship. To enhance viewer engagement, you can draw directly on the video while recording, enabling the addition of key illustrations to your tutorials, which makes them more captivating. With these features, creating professional-quality content becomes an accessible and streamlined process.

Description

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Freshchat
Freshdesk
Help Scout
Intercom
Zendesk

Integrations

Freshchat
Freshdesk
Help Scout
Intercom
Zendesk

Pricing Details

$39.95 one-time payment
Free Trial
Free Version

Pricing Details

$8/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gilisoft

Founded

2005

Website

www.gilisoft.com/product-video-recorder.htm

Vendor Details

Company Name

Screendesk

Founded

2022

Country

United Kingdom

Website

screendesk.io

Product Features

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Alternatives

Alternatives

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