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Description
The software enables users to capture their entire screen, specific windows, or selected screen areas, and it supports multiple monitor setups. Additionally, it can record webcam footage or simultaneously capture both the screen and webcam. Users can choose to record videos with system sounds, utilize a microphone for audio, or combine audio from both the microphone and speakers. Have you ever admired tutorial videos that showcase the ability to zoom in and out while recording? This screen recorder allows for adjustments to the recording area, enabling up to a 4X magnification of the cursor's location during the session. It enhances recording efficiency by utilizing a hardware-accelerated H.264/HEVC encoder, ensuring high-speed recordings with a favorable compression ratio and outstanding quality. Furthermore, users have the option to include their logo on the video, and can add either text or image watermarks to assert authorship. To enhance viewer engagement, you can draw directly on the video while recording, enabling the addition of key illustrations to your tutorials, which makes them more captivating. With these features, creating professional-quality content becomes an accessible and streamlined process.
Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Freshchat
Freshdesk
Help Scout
Intercom
Zendesk
Pricing Details
$39.95 one-time payment
Free Trial
Free Version
Pricing Details
$8/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gilisoft
Founded
2005
Website
www.gilisoft.com/product-video-recorder.htm
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Product Features
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading