TrueLoyal
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Average Ratings 35 Ratings
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Description
Giftbit is a user-friendly software platform that lets you buy, send and track digital gift cards for your reward and incentive programs.
Deliver your offers via email, text or by offering an in-app marketplace. Automate gift card sending with our Gift Card API integration or connect via Zapier.
With Giftbit, you get comprehensive reporting and tracking on the status of every gift card, custom branding, and freedom from inventory management.
Sign up for free today! No minimums, no subscriptions. Pay face-value of the cards you send and get 50% back on unclaimed offers.
Description
TrueLoyal is the only AI-powered loyalty solution designed to unify consumer engagement across complex sales channels. By combining advanced personalization, predictive insights, and omnichannel connectivity, it empowers brands to build meaningful, lasting customer relationships. Its platform supports a wide range of loyalty strategies, including referrals, gamified streaks, communities, receipt scanning, and user-generated content campaigns. With dozens of pre-built integrations and an open API framework, TrueLoyal connects seamlessly with eCommerce stores, point-of-sale systems, CRMs, and marketing platforms. Businesses benefit from expert consulting services to design loyalty programs that maximize ROI and meet industry-specific needs. Real-world results include case studies showing up to 154% increases in repeat revenue, 132% improvements in NPS, and measurable boosts in retention. By combining strategic consultation with scalable AI tools, TrueLoyal eliminates silos and provides a holistic view of the customer journey. The platform is trusted by global consumer brands to drive loyalty, advocacy, and growth in today’s competitive landscape.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Stackreaction
Yes
Axis LMS
Yes
BigCommerce
No
Clover
No
ElectroNeek
Yes
Klaviyo
No
Listrak
No
Magento
No
Miva
No
NetSuite
No
Integrations
Stackreaction
Yes
Axis LMS
No
BigCommerce
Yes
Clover
Yes
ElectroNeek
No
Klaviyo
Yes
Listrak
Yes
Magento
Yes
Miva
Yes
NetSuite
Yes
Pricing Details
Free
Free sign up ⋅ No minimums ⋅ No subscription fees
Pay face value of the gift cards you send. Ask about discounts and revenue sharing.
See our pricing page for full details.
Pay face value of the gift cards you send. Ask about discounts and revenue sharing.
See our pricing page for full details.
Free Trial
Yes
Free Version
Yes
Pricing Details
TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Giftbit
Founded
2011
Country
USA & Canada
Website
www.giftbit.com
Vendor Details
Company Name
TrueLoyal
Founded
2010
Country
United States
Website
trueloyal.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
No
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Employee Recognition
Goals
Yes
Leaderboards / Activity Tracking
Yes
Manager-to-Peer Recognition
Yes
Mention Management
Yes
Nominations
Yes
Peer-to-Peer Recognition
Yes
Performance Management
Yes
Rewards Catalog
No
Rewards Points
No
Social Recognition
No
eCards
Yes
Gamification
Badge Management
Yes
Collaboration Tools
No
Contest Management
Yes
Feedback Management
No
For Call Centers
No
For Developers
Yes
For Education
No
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
No
Leaderboards / Activity Tracking
Yes
Performance Metrics
No
Rewards Management
No
Market Research
Benchmarking
No
Compensation Management
Yes
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
Yes
Paper-Based
Yes
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
No
Survey Management
No
Referral
Affiliate Marketing
No
Campaign Management
Yes
Contact Management
No
Employee Referral Management
No
Feedback Management
No
Lead Engagement
Yes
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
No
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
No
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
White Label
No
Marketing Analytics
A/B Testing
No
Campaign Management
Yes
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Referral
Affiliate Marketing
No
Campaign Management
Yes
Contact Management
No
Employee Referral Management
No
Feedback Management
No
Lead Engagement
No
Loyalty Program
Yes
Referral Tracking
No
Rewards Management
Yes
