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Description
GhostChat is an efficient, compact live chat widget designed for integration into websites, SaaS applications, and WordPress platforms. With a size of under 10KB, it ensures rapid loading without hindering page performance, setting it apart from heavier alternatives such as Tidio, Tawk.to, or Crisp. Conversations are seamlessly sent to your Gmail inbox, allowing you to respond to site visitors just as you would to emails, eliminating the need for a new dashboard or additional applications to manage.
Powered by Cloudflare Workers and Durable Objects, GhostChat guarantees low-latency performance and reliable uptime across the globe. The widget can be fully customized to align with your brand's identity, supports limitless websites on its paid plans, and features an auto-translate option for accommodating multilingual visitors.
Additionally, its innovative "bring your own agent" webhook enables you to direct conversations to any AI agent or backend system of your choice, making it an excellent solution for teams developing tailored AI customer support workflows. For added convenience, a free WordPress plugin is readily available on WordPress.org, allowing for effortless installation with just one click, making it easier than ever to enhance your website's communication capabilities.
Description
The ACD model is designed to optimize the balance between customer service excellence and operational efficiency by incorporating various strategies such as saturation, sequence, and priority. By implementing this model, businesses can enhance visitor satisfaction through the automatic identification of repeat customers, allowing for quick access to their information and past conversations. This facilitates agents' understanding of crucial customer details, thereby improving the overall communication efficiency. Furthermore, Live800 enhances this experience with its automatic process design, enabling agents to seamlessly manage multiple chats from various sources and channels simultaneously. The Frequent Response Suggestion feature in Live800 stores a plethora of commonly used texts, links, and files, allowing agents to respond to visitors with a single click. Additionally, Live800 intelligently predicts the required responses as agents type, eliminating the hassle of searching extensively for information. Overall, this integrated system significantly streamlines customer interactions, ultimately leading to better service outcomes.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WordPress
Pricing Details
$5/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
The Chat Widget LLC
Founded
2025
Website
ghostchat.dev
Vendor Details
Company Name
GoldArmor
Founded
2003
Country
China
Website
en.live800.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking