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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

GetInChat facilitates real-time conversations between your website visitors and you, enhancing customer engagement and fostering loyalty before they exit your platform. It also allows you to transfer chat sessions to a colleague, providing an opportunity to consult with a more knowledgeable agent when necessary. Users are automatically prompted with a chat invitation, which can greatly boost the conversion rates on your site. Our service ensures a secure SSL connection to protect your data and privacy. Prior to the initiation of a chat session, you'll receive essential user information, such as the client's page URL, country, and location, among other details. Additionally, you can assess the effectiveness of your support team and explore valuable insights for improving your business. To integrate this service, simply insert a few lines of JavaScript code into your website, making the setup quick and straightforward. By enhancing communication and support, you can create a more appealing experience for your visitors.

Description

Provide assistance to your customers whenever and wherever they require it! Incorporate customer support chat into your website, mobile platform, applications, and even your Facebook page. Utilize the same tool for internal communication with your colleagues that you employ for customer service. Establish group chats focused on teams and specific topics, while also having the option to engage in private one-on-one conversations. The team chat feature, complete with notifications, enhances agent response times, facilitates the transfer of invaluable knowledge, and boosts overall team productivity. Ninchat's customer service platform is equipped with robust administrative tools and comprehensive analytics. You can monitor customer feedback, user engagement, wait times, access chat logs, and a variety of other metrics. Personalize your chat experience with your choice of design, language, greeting messages, and authentication preferences. Ninchat is fully customizable and can be tailored to fit your specific requirements. Elevate the customer experience and foster loyalty by providing immediate support rather than making them wait for an email response. Seamlessly integrate live customer assistance into your sales process to drive successful transactions and minimize the risk of lost sales opportunities. By doing so, you create a more responsive and engaging environment for your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
Rambox

Integrations

Desktop.com
Rambox

Pricing Details

$15 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

STAMUL

Country

United States

Website

getinchat.com

Vendor Details

Company Name

Ninchat

Country

Finland

Website

ninchat.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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Alternatives

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