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Average Ratings 0 Ratings
Description
General Magic is a specialized AI messaging solution tailored for the insurance sector, allowing firms to streamline customer workflows via SMS and other messaging platforms. By utilizing AI agents that can manage tasks such as quoting, renewals, policy adjustments, and claims updates in real-time, it enables insurers to execute essential operations through straightforward text conversations rather than relying on phone calls or web portals. The platform seamlessly connects with various systems, including policy, quote, claims, and CRM, through APIs, ensuring that dialogues are supported by up-to-date insurance data while automatically refreshing records as processes advance. Furthermore, it tracks every interaction with customers and assesses users based on intent, frustration levels, and the potential for churn, providing insights that help teams identify when intervention might be necessary. The central feature of the platform, known as Cell, effectively converts customer inquiries into actionable steps across fundamental insurance systems, proactively requesting any missing details and automating follow-up communications to enhance customer engagement. This innovative approach not only improves efficiency but also elevates the overall customer experience within the insurance landscape.
Description
Verisk's A-PLUS™ Personal Lines Loss History Solutions equip insurers with tailored tools that grant access to up to seven years of claims and loss data, facilitating precise underwriting and rating choices. The solutions come with versatile options, such as comprehensive reports that comply with the Fair Credit Reporting Act (FCRA) and the Claims Activity Profiler (CAP), which highlights claims activity during the quoting process. By incorporating A-PLUS into their operations, insurers can improve the accuracy of initial quotes, minimize unforeseen premium fluctuations at the time of binding, and enhance the overall experience for customers. The proprietary algorithm of the system guarantees thorough claim documentation with minimal input required, thus optimizing the underwriting workflow. Furthermore, A-PLUS includes valuable features like access to over 300 million crash records, which help to fill in gaps in loss history reports, ultimately offering a more holistic perspective on an applicant's risk profile. This comprehensive approach not only aids in better decision-making but also fosters stronger relationships between insurers and their clients.
API Access
Has API
API Access
Has API
Integrations
Guidewire
HubSpot CRM
Salesforce
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
General Magic
Country
United States
Website
generalmagic.inc/
Vendor Details
Company Name
Verisk
Founded
1971
Country
United States
Website
www.verisk.com/products/a-plus-personal-lines-loss-history-solutions/
Product Features
Insurance Underwriting and Rating
Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating