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Description
Genea offers a cloud-based, automated submeter billing solution that integrates seamlessly with both networked and non-networked meters, simplifying the reading and billing of submeters. Say goodbye to outdated clipboards and spreadsheets, and remove the uncertainties surrounding submetering for good. Our innovative, mobile-first platform enhances the efficiency of submeter reading and billing by eliminating the manual processes that have historically led to errors. By replacing traditional record-keeping methods, your property management team can dedicate more time to critical tasks, ensuring top-notch service and precise invoicing for tenants. Genea’s contemporary approach to submeter billing is designed to eradicate manual workflows and clarify your current system. Interested in experiencing the benefits firsthand? Our experts will review your existing submeter billing spreadsheets to identify mistakes that may result in inaccurate charges for your tenants, ultimately helping you achieve greater accuracy in your billing practices. This proactive analysis can lead to significant improvements in both efficiency and tenant satisfaction.
Description
Orbit Meter Data Management (MDM) serves as a middleware platform that links data from meters via the AMI infrastructure and integrates it into the utility’s customer information system (CIS). Annually, Orbit MDM gathers more than 3.6 million raw AMI reads from a single meter, converting this data into visual representations and succinct summaries of customer usage. The robust data management capabilities of the MDM allow users to access both current and historical interval meter readings at intervals as short as every five minutes. This system is equipped to handle customer inquiries and monitor distribution assets like transformers and meters efficiently. Users can effortlessly manage various service types, including electricity, water, and gas, by simply selecting the corresponding tab. Additionally, modifying the displayed data for any given year, month, or day is straightforward within the Orbit MDM system. Furthermore, the platform offers compatibility with all major AMI vendor systems, ensuring a seamless integration experience for utilities. Overall, the versatility and functionality of Orbit MDM enhance operational efficiency and customer service for utility providers.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Building Engines
Cisco Webex
Eagle Eye Networks
Envoy
Genea Access Control
Google Workspace
Lane
MRI Software
Microsoft Entra ID
Integrations
Active Directory
Building Engines
Cisco Webex
Eagle Eye Networks
Envoy
Genea Access Control
Google Workspace
Lane
MRI Software
Microsoft Entra ID
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Genea
Country
United States
Website
www.getgenea.com/products/submeter-billing/
Vendor Details
Company Name
PCS
Country
United States
Website
pcs-csa.com/products-services/mdm-meter-data-management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
