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Description
Discover the ultimate tool for energy professionals with Genability Signal® Data Explorer™, a self-service web application designed to meet all your needs without any unnecessary features. This platform keeps you informed about the latest electricity tariffs and enables you to calculate costs with remarkable precision, eliminating the hassle of searching the internet and ensuring you maintain high accuracy. Impress both customers and colleagues alike with its user-friendly interface, which belies its robust functionality; it's a powerful, data-driven tool recognized as the most precise and adaptable rate engine available. The Explorer provides comprehensive line item details for every tariff and rider, including essential aspects such as eligibility criteria, optional electives, exact time-of-use data, and all other information required for bill-level accuracy. Boasting the best coverage across the USA, Canada, and Mexico, we monitor tariff updates so you can focus on your work, with most changes reported within a day of receiving them, and many utilities providing advance notifications. Whether managing monthly peak demand, time-of-use structures, reactive demand, or intricate ratchet scenarios, our application equips you to handle it all effortlessly and efficiently. With Genability Signal® Data Explorer™, you can take control of your energy management like never before.
Description
Lone Star BillPro is a comprehensive, scalable SaaS platform designed for retail energy suppliers, facilitating the entire customer lifecycle from acquisition to billing, collections, account management, retention, and win-back strategies, all while offering customizable technology that meets specific business requirements and can handle substantial transaction volumes. It features a versatile automated billing system capable of managing intricate rate structures, including promotions, late fees, credits, time-of-use charges, and ancillary fees, boasting an exception rate of less than 1%, along with integrated auditing and preview functionalities, as well as management for disconnection, reconnection, and AutoPay services. Additionally, the platform includes a powerful Customer Information System that provides agents with full visibility for account management covering plans, payments, usage, and communication; a self-service MyAccount portal that enables customers to handle their billing, payments, transfers, renewals, usage tracking, and upselling opportunities online; and a system for coordinating rule-based email and text communications, ensuring a seamless experience for both providers and customers alike. The combination of these features allows suppliers to streamline operations and enhance customer interactions significantly.
API Access
Has API
API Access
Has API
Integrations
JSON
PHP
Pricing Details
$499 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Genability
Country
United States
Website
www.genability.com/explorer/
Vendor Details
Company Name
Lone Star BillPro
Country
United States
Website
www.lonestarbillpro.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
