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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Gemini Audio comprises a suite of sophisticated real-time audio models built on the innovative Gemini architecture, specifically crafted to facilitate natural and fluid voice interactions and dynamic audio generation using straightforward language prompts. This technology fosters immersive conversational experiences, allowing users to engage in speaking, listening, and interacting with AI in a continuous manner, seamlessly merging understanding, reasoning, and audio-based response generation. It possesses the dual capability of analyzing and creating audio, which empowers a range of applications including speech-to-text transcription, translation, speaker identification, emotion detection, and in-depth audio content analysis. Optimized for low-latency, real-time scenarios, these models are particularly well-suited for live assistants, voice agents, and interactive systems that necessitate ongoing, multi-turn dialogues. Furthermore, Gemini Audio incorporates advanced functionalities like function calling, enabling the model to activate external tools while integrating real-time data into its responses, thereby enhancing its versatility and effectiveness in diverse applications. This innovative approach not only streamlines user interaction but also enriches the overall experience with AI-driven audio technology.

Description

With OTO, call centers gain complete visibility into customer call conversations within just 20 hours, enhancing their ability to complement NPS scoring through in-call intonation analytics. By pinpointing call agent engagement, businesses can proactively develop their workforce management strategies and streamline the quality assurance process for calls. OTO's language-agnostic capabilities provide diverse output parameters, while its API enables companies to begin analyzing all in-call conversations in a matter of hours. Take advantage of our free trial to start unlocking insights from your call data! Recognizing that voice is a crucial connection point with customers, we aim to empower organizations to effectively comprehend and utilize their voice data at scale. Whether you are creating a mobile application or building data analytics dashboards, our lightweight DeepToneTM engine offers access to robust voice models across any device, enriching your audio analysis with comprehensive acoustic labels suitable for nearly all audio formats. By harnessing these advanced tools, you can unlock new opportunities for customer engagement and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Axis LMS
Gemini
Google Cloud Platform
Microsoft Azure

Integrations

Amazon Web Services (AWS)
Axis LMS
Gemini
Google Cloud Platform
Microsoft Azure

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

deepmind.google/models/gemini-audio/

Vendor Details

Company Name

OTO Systems

Founded

2017

Country

United States

Website

www.oto.ai/

Product Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Deep Learning

Convolutional Neural Networks
Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization

NPS

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Alternatives

Alternatives

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