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Description
Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.
Description
Insell is a customer engagement and automation platform tailored for businesses that primarily utilize WhatsApp. It grants users access to the WhatsApp Business API along with a shared inbox for teams, enabling broadcast campaigns, automated responses, AI-driven chatbots, and workflow triggers to effectively manage customer interactions. The platform's AI CRM enhances lead management with features like scoring and automated follow-up processes, while its AI calling agents are capable of qualifying leads, responding to inquiries, scheduling appointments, and updating CRM information in Hindi, English, and Hinglish. Additionally, Insell integrates with n8n for workflow automation and supports connections to popular platforms such as Shopify, WooCommerce, Salesforce, HubSpot, and Zoho. This versatile tool is particularly beneficial for teams in sectors like e-commerce, real estate, education, and healthcare, aiding them in handling customer queries, executing messaging campaigns, organizing sales leads, and automating standard follow-up tasks. Various subscription plans are available, each with specific limits on contacts and agents, and onboarding as well as setup services are provided for an additional fee. Overall, Insell offers a comprehensive solution for businesses looking to enhance their customer engagement through efficient communication channels.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Airtable
Yes
Bikayi
Yes
Cashfree Payments
Yes
Corefactors AI CRM
Yes
Facebook
Yes
Facebook Ads
Yes
Google Sheets
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
KONDESK
Yes
Integrations
Airtable
No
Bikayi
No
Cashfree Payments
No
Corefactors AI CRM
No
Facebook
No
Facebook Ads
No
Google Sheets
No
HubSpot CRM
No
HubSpot Customer Platform
No
KONDESK
No
Pricing Details
$40 per month
Billed annually
Free Trial
No
Free Version
Yes
Pricing Details
₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Gallabox
Country
India
Website
gallabox.com
Vendor Details
Company Name
insell.io
Country
India
Website
insell.io
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No