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features
design
support

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Description

The Customer Relationship Management System (CRM) is a tool that effectively organizes, tracks, oversees, and enhances customer interactions for businesses of all sizes. Crafted by SingularLogic with cutting-edge Galaxy technology, this system ensures a prosperous future for any organization that implements it. Its innovative features not only streamline processes but also foster stronger connections between companies and their clients.

Description

Allowed to the general public, or by qualification or training. Self-managed and scheduled groups. Register with any combination Skills & Interests. Orientation & Paper. & E-Waiver(s). The entire project can be private, or you can work on private shifts for any event. You can have separate calendars for Sponsor, Event, Project, etc. Each with its own configuration. Volunteer groups receive share links that they can distribute to volunteers so that they can sign up for their dates. This is similar to an Access Code but without the need to employ staff. Our free existing data import service allows you to retain all your volunteer details and history. You can use our extensive statistics and reporting tools to view your past data, just as if Volunteer Matrix has been your client for years. You can also keep your volunteer history forever, as we don't charge for schedules, volunteers, or admins.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Authorize.Net No 
Blackbaud eTapestry No 
Constant Contact No 
DonorPerfect Fundraising Growth Platform No 
Kindful No 
Mailchimp No 
Neon CRM No 
PayPal No 
ProPay No 
QuickBooks Online No 
Salesforce No 
Salsa No 
SurveyMonkey Yes 
SurveyMonkey Enterprise Yes 
VerticalResponse No 
Zoom No 

Integrations

Authorize.Net Yes 
Blackbaud eTapestry Yes 
Constant Contact Yes 
DonorPerfect Fundraising Growth Platform Yes 
Kindful Yes 
Mailchimp Yes 
Neon CRM Yes 
PayPal Yes 
ProPay Yes 
QuickBooks Online Yes 
Salesforce Yes 
Salsa Yes 
SurveyMonkey No 
SurveyMonkey Enterprise No 
VerticalResponse Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Flat fixed fee per month of $50 or $100 depening on organization gross recepts per year, includes ALL features and options and includes support via email, chat, phone, screen sharing.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SingularLogic

Founded

1997

Country

Greece

Website

portal.singularlogic.eu/en/product/2213/galaxy-crm

Vendor Details

Company Name

Volunteer Matrix

Founded

2000

Country

United States

Website

www.volunteermatrix.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Volunteer Management

Attendance Management Yes 
Calendar Management Yes 
Event Management Yes 
Group Management Yes 
Member Directory No 
Membership Management Yes 
Recognition Management Yes 
Registration Management Yes 
Scheduling Yes 
Self Service Portal Yes 
Training Management Yes 
Volunteer Profiles Yes 

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