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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.

Description

Utilize Seenit, a platform for user-generated videos, to gather and refine footage from your business that will help attract talent, improve your employer brand, and foster engagement among colleagues. User-generated video (UGV) is created by individuals rather than a professional team, making it a more relatable, credible, and effective method of content creation that can involve anyone, anywhere. Seenit empowers organizations to source and curate videos from a diverse range of contributors, including employees, loyal customers, and enthusiastic supporters, encouraging interaction and creativity within your community. By providing clear filming guidelines, you can ensure the content is both relevant and of high quality. Fully compliant with GDPR regulations, your community’s data is safeguarded, and all content rights are secured. With our user-friendly online editing suite, anyone can take on the role of an editor, while our advanced video intelligence tools enable you to maximize the value of each submission, enhancing overall content quality and impact. By leveraging this innovative approach, businesses can create a more dynamic and authentic connection with their audience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Forward

Integrations

Forward

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GREYHOUND

Country

Germany

Website

greyhound-software.com/kundenservice-software-crm

Vendor Details

Company Name

Seenit

Country

United Kingdom

Website

seenit.io

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Video Advertising

Ad Optimization
Collaboration Tools
Creative Asset Management
Demand-Side Platform (DSP)
Design Ads
Display Advertising
In-App Video
Media Buying
Reporting / Analytics
Social Advertising
Supply-Side Platform (SSP)
Video Monetization

Video Marketing

Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing

Alternatives

Alternatives