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Average Ratings 0 Ratings
Description
Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.
Description
Stay engaged with your peers and the financial sector while ensuring that your discussions are secure and compliant, even in remote settings. LSEG Messenger is offered at no cost with Eikon. With access to trusted connections in over 30,000 firms spanning more than 180 countries, it serves as your comprehensive platform for chatting, sharing updates, accessing live data, visualizing charts, and utilizing analytics—all through our secure hosted network. This application can function independently of an Eikon subscription, making it versatile for users. Initiating your experience with LSEG Messenger is straightforward and user-friendly, accommodating various connection preferences. Designed as a collaboration tool rich in features, it prioritizes security and compliance. Furthermore, all users of LSEG Messenger undergo screening and validation against World-Check, our extensive global risk-intelligence database. You can also access LSEG Messenger while on the go with the free Eikon App, compatible with all major mobile devices, allowing seamless connections with thoroughly vetted buy and sell-side firms worldwide. This means that no matter where you are, you can stay informed and connected with confidence.
API Access
Has API
API Access
Has API
Integrations
Eikon
Global Relay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GREYHOUND
Country
Germany
Website
greyhound-software.com/kundenservice-software-crm
Vendor Details
Company Name
LSEG Data & Analytics
Founded
2018
Country
United Kingdom
Website
www.lseg.com/en/data-analytics/products/lseg-messenger
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling