Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GPT-Realtime-2.1 is an OpenAI realtime model designed for advanced voice-agent and speech-to-speech AI applications. It improves on GPT-Realtime-2 with stronger alphanumeric recognition, better silence and noise handling, and more natural interruption behavior. The model supports text, audio, and image inputs, while producing text and audio outputs for interactive realtime experiences. Developers can use GPT-Realtime-2.1 across endpoints such as Chat Completions, Responses, Realtime, realtime translation, realtime transcription sessions, and related OpenAI API workflows. The model supports function calling, configurable reasoning effort, instruction following, and reasoning token support for complex voice-agent tasks. Its 128,000-token context window and 32,000-token maximum output make it suitable for longer conversations and more detailed realtime workflows. GPT-Realtime-2.1 does not support video, structured outputs, fine-tuning, or predicted outputs according to OpenAI’s current documentation. Pricing starts at $4 per 1 million text input tokens and $24 per 1 million text output tokens, with separate pricing for audio and image tokens. By combining realtime audio interaction, reasoning, tool use, and multimodal input, GPT-Realtime-2.1 helps developers build responsive AI agents for support, sales, operations, translation, transcription, and interactive voice applications.
Description
Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Five9
No
GENESYS
No
Microsoft Teams
No
OpenAI
Yes
Slack
No
Zendesk
No
Zoom
No
gpt-realtime
Yes
Integrations
Five9
Yes
GENESYS
Yes
Microsoft Teams
Yes
OpenAI
No
Slack
Yes
Zendesk
Yes
Zoom
Yes
gpt-realtime
No
Pricing Details
$0.40 per cached input
Free Trial
Yes
Free Version
No
Pricing Details
$0.25 per hour
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OpenAI
Founded
2015
Country
United States
Website
developers.openai.com/api/docs/models/gpt-realtime-2.1
Vendor Details
Company Name
Modulate
Founded
2019
Country
United States
Website
www.modulate.ai/velma