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Description
Essential modules are required daily for effective reception operations by both you and your staff. These features include the swift import of inquiries from various platforms, aesthetically pleasing HTML forms for inquiries, and text modules that are created and updated once for both the hotel and its surrounding area, ensuring that all computers access the same information. Additionally, there is automatic documentation of all guest correspondence and various other functionalities. The full version incorporates a range of modules at no extra cost, such as a reservation assistant, HTML correspondence, an A-Z guest information system, a GMS mail scanner, and document management solutions. Our dedicated team is available 24/7 throughout the year, ready to respond promptly to ensure seamless operations for our clients. Upon checking in, guests currently need to manually complete a registration form detailing their personal information, which not only creates inconvenience for them but also adds to the workload for reception staff. This redundant process can lead to delays, detracting from the overall guest experience.
Description
Protel’s user-friendly property management system enhances the guest experience in hotels significantly. By minimizing the time spent on administrative tasks, staff can devote more attention to their guests. The system facilitates flawless communication across different departments. Additionally, it includes billing and invoicing capabilities to ensure that every transaction is meticulously tracked. Furthermore, Protel offers both Cloud-based and On-Premise options, catering to diverse operational preferences. For event management, Protel MICE provides comprehensive support, ensuring that every detail is meticulously managed from the initial inquiry to the final payment. This meticulous planning lays the groundwork for successful events. Protel's Booking Engine allows hotels to tailor the look and functionality of their reservation systems to meet their specific requirements, thereby enhancing the guest experience even before arrival. Moreover, Protel Voyager is an award-winning application that simplifies the process for hotels and hotel chains to launch their own branded mobile app, seamlessly integrated with the Protel PMS. This innovative solution not only streamlines operations but also significantly elevates guest engagement and satisfaction.
API Access
Has API
API Access
Has API
Integrations
Akia
Altitude
Atomize
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
FairPlanner
Impala
Innspire
IronWiFi
Integrations
Akia
Altitude
Atomize
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
FairPlanner
Impala
Innspire
IronWiFi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GMS Hutter
Founded
2010
Country
Austria
Website
www.gms.info/hotellerie/gms-hotel-felix/gms-hotel-felix---zusatzmodule-p1568
Vendor Details
Company Name
Planet
Founded
1985
Country
Ireland
Website
www.weareplanet.com/welcome-protel
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental