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features
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support

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Description

GLM-4.6 builds upon the foundations laid by its predecessor, showcasing enhanced reasoning, coding, and agent capabilities, resulting in notable advancements in inferential accuracy, improved tool usage during reasoning tasks, and a more seamless integration within agent frameworks. In comprehensive benchmark evaluations that assess reasoning, coding, and agent performance, GLM-4.6 surpasses GLM-4.5 and competes robustly against other models like DeepSeek-V3.2-Exp and Claude Sonnet 4, although it still lags behind Claude Sonnet 4.5 in terms of coding capabilities. Furthermore, when subjected to practical tests utilizing an extensive “CC-Bench” suite that includes tasks in front-end development, tool creation, data analysis, and algorithmic challenges, GLM-4.6 outperforms GLM-4.5 while nearing parity with Claude Sonnet 4, achieving victory in approximately 48.6% of direct comparisons and demonstrating around 15% improved token efficiency. This latest model is accessible through the Z.ai API, providing developers the flexibility to implement it as either an LLM backend or as the core of an agent within the platform's API ecosystem. In addition, its advancements could significantly enhance productivity in various application domains, making it an attractive option for developers looking to leverage cutting-edge AI technology.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cheaper Inference
Claude Code
Cline
GLM Coding Plan
Kilo Code
NVIDIA Nemotron
Okara
OpenClaw
OpenRouter
PrivatClaw
Roo Code
Salesforce
Salesforce Agentforce
Shiori
Sup AI

Integrations

Cheaper Inference
Claude Code
Cline
GLM Coding Plan
Kilo Code
NVIDIA Nemotron
Okara
OpenClaw
OpenRouter
PrivatClaw
Roo Code
Salesforce
Salesforce Agentforce
Shiori
Sup AI

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Z.ai

Founded

2023

Country

China

Website

z.ai/blog/glm-4.6

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

Product Features

Alternatives

Alternatives

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