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Description
GENIE, developed by Modern World Business Solutions, is a comprehensive payments platform aimed at empowering merchants with advanced capabilities for processing payments, managing terminals, and enhancing overall operations that go beyond simple card transactions. This solution is part of MWBS’s diverse range of payment tools, which also includes BOX and Tapldoo, and it offers a customized terminal experience complemented by a web interface that facilitates revenue tracking, terminal management, and critical business analytics. With integrated AI-powered features embedded in both the hardware and the merchant panel, GENIE allows for seamless functions such as AI-driven helpdesk support, inquiries regarding transaction histories, insights into acquirer contracts, and access to a payments glossary, all directly from the terminal or through the web portal, thus minimizing the time merchants need to spend addressing customer service and technical inquiries. Additionally, it encompasses standard merchant functionalities like tips, split payment options, web-based revenue monitoring, and dashboard reporting, while also introducing intelligent features and analytics that assist businesses in effectively tracking and optimizing their performance. By leveraging these advanced tools, merchants can gain deeper insights into their operational efficiency and customer interactions.
Description
Introducing the singular open point-of-sale platform available today, we focus on creating a system that merchants adore while keeping the needs of MSPs front and center. We are not a registered ISO or PayFac, guaranteeing that your clients remain exclusively yours. Our goal is to empower you to provide exceptional service to your merchants. With integrations from various partners, you can offer the hardware and software solutions that best fit your needs. Our POS application is crafted to be straightforward and user-friendly, eliminating the frustrations associated with complicated systems. Designed to be highly competitive, our POS system presents a broader array of options than many of the leading systems currently available. Additionally, our portal grants ISOs and MSPs complete autonomy over their business operations, enabling real-time tracking of merchant performance. Stay informed with notifications when your merchants require assistance and have the ability to access and modify merchant accounts effortlessly. Ultimately, we believe that by prioritizing both merchant satisfaction and MSP flexibility, we can redefine the point-of-sale experience for everyone involved.
API Access
Has API
API Access
Has API
Integrations
Epson Managed Print Services
Fresh KDS
Verifone
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Modern World Business Solutions
Founded
2018
Country
United Kingdom
Website
mwbs.co.uk/genie/
Vendor Details
Company Name
Plasma
Founded
2023
Country
United States
Website
www.plasmapos.com
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
