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Description
GENIE, developed by Modern World Business Solutions, is a comprehensive payments platform aimed at empowering merchants with advanced capabilities for processing payments, managing terminals, and enhancing overall operations that go beyond simple card transactions. This solution is part of MWBS’s diverse range of payment tools, which also includes BOX and Tapldoo, and it offers a customized terminal experience complemented by a web interface that facilitates revenue tracking, terminal management, and critical business analytics. With integrated AI-powered features embedded in both the hardware and the merchant panel, GENIE allows for seamless functions such as AI-driven helpdesk support, inquiries regarding transaction histories, insights into acquirer contracts, and access to a payments glossary, all directly from the terminal or through the web portal, thus minimizing the time merchants need to spend addressing customer service and technical inquiries. Additionally, it encompasses standard merchant functionalities like tips, split payment options, web-based revenue monitoring, and dashboard reporting, while also introducing intelligent features and analytics that assist businesses in effectively tracking and optimizing their performance. By leveraging these advanced tools, merchants can gain deeper insights into their operational efficiency and customer interactions.
Description
Merchant Industry serves as a comprehensive card-processing and payment solutions provider across the nation, catering to businesses of various scales through its all-in-one platform. The company offers a range of services, including traditional card processing, dual-pricing, surcharging models, high-risk processing, and equipment financing, alongside an extensive selection of hardware and software products such as terminals, POS systems, mobile devices, a payment-gateway API, embedded payments, and virtual-terminal functionality. Additionally, Merchant Industry fosters a network of partnerships with ISOs, agents, ISVs, and developers, providing them with access to a dedicated portal, CRM tools, and referral programs. By prioritizing personalized assistance, dedicated account managers, and marketing resources, the company ensures timely residual payments and claims to manage substantial transaction volumes each year. Its mission is to empower merchants with the flexibility to accept payments seamlessly, whether in-store or online, while also providing financing and equipment options to help minimize upfront costs, ultimately enhancing the overall business experience. Furthermore, Merchant Industry continuously seeks to adapt its offerings to meet the evolving needs of its clients in the competitive payment landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Modern World Business Solutions
Founded
2018
Country
United Kingdom
Website
mwbs.co.uk/genie/
Vendor Details
Company Name
Merchant Industry
Founded
2007
Country
United States
Website
www.merchantindustry.com
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Credit Card Processing
Cash Transactions
Contactless NFC
Electronic Receipts
Electronic Signature
Mobile Card Reader
PCI Compliance