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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our platform for agile reverse logistics execution and analytics enhances customer satisfaction, increases productivity, and improves operational efficiency while reducing costs. It is a nimble, data-centric solution that utilizes machine learning to facilitate real-time automated decisions, ensuring the best outcomes and maximizing recovery rates. Powered by predictive analytics and responsive supply and demand indicators, our ecommerce solution allows for flexible and impartial channel selection, whether B2B or B2C, to optimize recovery. By comprehensively evaluating product characteristics, workforce and vendor return policies, market trends, and sales forecasts, our platform efficiently directs products to the most appropriate secondary channel. It is important to note that not all reverse logistics challenges are alike, which is why our system offers the adaptability required to address your unique issues and achieve shared goals effectively. This tailored approach ensures that we can meet the diverse needs of our clients and navigate the complexities of reverse logistics efficiently.

Description

Quest Identity Recovery, previously called On Demand Recovery, is a SaaS-based backup and recovery solution for protecting Microsoft Entra ID, Active Directory, and Microsoft 365 identity environments. It is designed to extend an organization's on-premises Active Directory recovery strategy into cloud and hybrid identity infrastructure. Identity Recovery backs up Entra ID users, groups, attributes, policies, and other identity information, including objects and attributes that exist only in the cloud. Protected information can include roles, licenses, MFA data, group memberships, application attributes, users, applications, and devices. Difference reporting compares backups against live Active Directory and Entra ID environments to help administrators identify unwanted modifications, deletions, and other potentially harmful changes. Administrators can search for modified or deleted identity objects and selectively restore individual users, attributes, or cloud-only items rather than performing an unnecessarily broad recovery. Bulk recovery capabilities allow multiple Active Directory, Entra ID, and Microsoft 365 objects to be restored simultaneously without requiring PowerShell. The platform provides a centralized hybrid recovery dashboard that integrates with Quest Recovery Manager for Active Directory to coordinate recovery across on-premises and cloud directories. These capabilities can help organizations restore access following accidental deletions, malicious changes, identity incidents, and cloud disruptions while reducing downtime and user impact.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra ID No 
Microsoft Office 2021 No 
PowerShell No 

Integrations

Microsoft Entra ID Yes 
Microsoft Office 2021 Yes 
PowerShell Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

G2 Reverse Logistics

Founded

2020

Country

United States

Website

g2rl.com

Vendor Details

Company Name

Quest Software

Founded

1987

Country

United States

Website

www.quest.com/products/identity-recovery/entra-id-recovery

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Alternatives

Quest Identity Defense Reviews

Quest Identity Defense

Quest Software