Compare Future AGI vs. Text App

Utilize our automated insights and customizable metrics to assess, enhance, and perpetually refine your GenAI models. Future AGI streamlines the evaluation of AI model outputs by automatically scoring them, which removes the necessity for manual quality assurance assessments. As a result, your QA team can redirect their efforts toward more strategic initiatives, potentially boosting their efficiency and capacity by as much as tenfold. This ensures that your AI-driven customer interactions remain consistently positive and aligned with your brand identity. By optimizing your models, you can highlight the most pertinent and engaging content tailored to each user. Additionally, you can fine-tune your models to produce the most precise summaries for your audience. Future AGI empowers you to establish bespoke metrics that assess your AI model's accuracy according to the specific priorities of your use case. You can articulate your essential metrics in natural language, providing your QA team with greater adaptability and authority to evaluate model performance. This approach guarantees that your assessments are in harmony with your business goals, transcending conventional metrics such as relevance while promoting a more comprehensive evaluation framework. Embracing this method not only enhances model performance but also fosters a culture of continuous improvement within your organization.

Text App is a next-generation customer support platform that unites chat, ticketing, automation, and analytics in one intuitive workspace. Built on deep industry expertise and powered by advanced AI, it helps teams deliver faster, more consistent, and scalable customer experiences. Intelligent AI at the Core At the heart of Text App lies Text Intelligence, a self-learning engine that grows smarter with every interaction. It analyzes help articles, past conversations, and business data to: • Instantly resolve repetitive questions • Suggest tailored responses • Route complex issues to the right experts This allows teams to focus on what matters most — building meaningful relationships with customers. Unified Inbox for Omnichannel Support Text App centralizes every message — from email, chat, WhatsApp, and Messenger — into a single shared inbox. Agents always have full context, even when customers switch channels. Smart ticketing automatically classifies, prioritizes, and assigns requests to keep support efficient and organized. Automation Without Code With the no-code automation builder, teams can easily automate follow-ups, escalations, and CRM syncs — no technical skills required. Proactive tools like greetings, pop-ups, and campaigns help connect with visitors in real time and turn engagement into conversions. Analytics and Security Comprehensive dashboards reveal key metrics such as resolution time, CSAT, and agent workload. Enterprise-grade security — including SSO, encryption, and GDPR compliance — keeps your data protected. Text App scales effortlessly with your business, helping you grow service quality — not costs — and turning customer support into a true driver of loyalty and growth.