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Average Ratings 0 Ratings
Description
FusionDMS is a comprehensive software solution designed specifically for managing disputes within community banks and credit unions. It effectively consolidates the processes of intake and case tracking for various dispute types, including debit and credit card issues, ACH transactions, ATM disputes, checks, and remittance transfers. With this tool, staff members can efficiently route cases, keep track of their status, adhere to Regulation E deadlines and alerts, document their investigative processes, and ensure a thorough audit trail is maintained. The platform facilitates workflows for chargebacks, representments, and arbitration, enhancing the overall efficiency of dispute management. One notable feature is the Chargeback Intercept, which allows merchants to examine card disputes that qualify and provide a credit before a formal chargeback is initiated. FusionDMS seamlessly collaborates with third-party investigators and can integrate with core systems from notable financial technology companies such as Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions have the flexibility to deploy the software on their own servers or utilize FIntegrate’s environment hosted on AWS. Additionally, FusionDMS meticulously tracks disputes from their initial intake all the way through to resolution, ensuring a smooth and transparent process for all parties involved. By implementing this software, financial institutions can significantly improve their dispute resolution capabilities and enhance customer satisfaction.
Description
Effortlessly integrate global payment solutions through a singular API that harnesses the power of advanced AI and machine learning technologies. Enhance your conversion rates, minimize chargebacks, and foster authentic connections with your customers. Our intelligent system efficiently directs transactions to the most suitable acquirer, guaranteeing smooth acceptance every time. Elevate your payment strategies with customized, efficient processes that lead to impressive conversion rates. Wave goodbye to chargebacks and fraud, as our state-of-the-art technology safeguards your business by keeping disputes and malicious actors at bay. Expand your payment capabilities globally and positively impact your financial performance. Effortlessly handle card transactions worldwide while benefiting from affordable local alternatives. Unleash growth potential for your enterprise by utilizing our deep knowledge in online payment processing. Collaborate with a trusted team to enhance your service offerings and cultivate stronger relationships with your clients, ultimately driving business success. Moreover, this partnership can lead to innovative solutions that adapt to the ever-evolving market landscape.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Alipay
No
Apple Pay
No
Bancontact
No
Corefy
No
Finastra
Yes
Fiserv
Yes
Google Pay
No
Maestro Payment
No
Mastercard Payment Gateway Services
No
NETELLER
No
Integrations
Alipay
Yes
Apple Pay
Yes
Bancontact
Yes
Corefy
Yes
Finastra
No
Fiserv
No
Google Pay
Yes
Maestro Payment
Yes
Mastercard Payment Gateway Services
Yes
NETELLER
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FIntegrate Technology
Founded
2009
Country
United States
Website
fintegratetech.com
Vendor Details
Company Name
Paytently
Country
United Kingdom
Website
www.paytently.com
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Credit Card Processing
Cash Transactions
No
Contactless NFC
No
Electronic Receipts
No
Electronic Signature
No
Mobile Card Reader
No
PCI Compliance
No