Average Ratings 4 Ratings
Average Ratings 1 Rating
Description
Fusion Framework System software from Fusion Risk Management allows you to understand how your business functions, how it works and how to fix it. Our platform allows you to easily, visually, and interactively explore every aspect of your business, so that you can identify key risks and points of failure.
Fusion's flexible, integrated platform capabilities allow you to achieve greater resilience and efficiency. They can be tailored to meet your specific needs. We are there to help you wherever you are in your journey to more resilient operations.
- Map product delivery and service processes that are critical to your business.
- Use objective risk insights to help you audit, analyze and improve your business operations
- Plan, organize, and measure resilience and risk management activities with confidence
Automation can be leveraged to reduce manual, repetitive, and time-consuming tasks, allowing teams to focus on higher-value activities.
Description
Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
xMatters
Yes
6clicks
No
Alexa Smart Properties
No
CalendarHero
No
Cortex
No
Davra IoT Platform
No
Delphix
No
ExpenseSmart
No
Five9
No
Halp
No
Integrations
xMatters
Yes
6clicks
Yes
Alexa Smart Properties
Yes
CalendarHero
Yes
Cortex
Yes
Davra IoT Platform
Yes
Delphix
Yes
ExpenseSmart
Yes
Five9
Yes
Halp
Yes
Pricing Details
Contact us for pricing
Free Trial
Yes
Free Version
No
Pricing Details
$100 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fusion Risk Management
Founded
2006
Country
United States
Website
www.fusionrm.com/
Vendor Details
Company Name
ServiceNow
Founded
2003
Country
United States
Website
www.servicenow.com
Product Features
GRC
Auditing
Yes
Disaster Recovery
Yes
Environmental Compliance
No
IT Risk Management
Yes
Incident Management
Yes
Internal Controls Management
Yes
Operational Risk Management
Yes
Policy Management
No
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
Yes
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
Yes
Ticket Management
No
Integrated Risk Management
Audit Management
Yes
Compliance Management
No
Dashboard
Yes
Disaster Recovery
Yes
IT Risk Management
Yes
Incident Management
Yes
Operational Risk Management
Yes
Risk Assessment
Yes
Safety Management
No
Vendor Management
Yes
Risk Management
Alerts/Notifications
Yes
Auditing
Yes
Business Process Control
Yes
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
Yes
Exceptions Management
No
IT Risk Management
Yes
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
Yes
Operational Risk Management
Yes
Predictive Analytics
No
Reputation Risk Management
No
Response Management
Yes
Risk Assessment
Yes
Vendor Management
Audit Management
Yes
Contact Management
Yes
Customer Database
Yes
Self Service Portal
Yes
Supplier Master Data
Yes
Transaction History
No
Vendor Maintained Profiles
Yes
Vendor Managed Inventory
No
Vendor Performance Rating
Yes
Vendor Qualification Tracking
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
No
Task Management
Yes
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
No
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes