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Description
Fundamento serves as a voice automation platform powered by AI, tailored for lenders aiming to enhance borrower engagement throughout the loan journey. The system employs AI voice agents capable of managing intricate customer dialogues while ensuring compliance and delivering high-quality service on a large scale. By centralizing borrower interactions from both calls and chats, it offers a cohesive view of customer experiences and pinpoints areas of friction that may affect performance. Utilizing predictive analytics, Fundamento identifies early warning signs like payment difficulties or intentions to refinance, thereby facilitating proactive measures that can enhance repayment rates and bolster portfolio health. Furthermore, it maintains context across various stages of the loan lifecycle, allowing borrowers to avoid repeating information and fostering seamless, personalized interactions that boost resolution rates and overall customer satisfaction. This innovative approach not only streamlines communication but also strengthens the relationship between lenders and borrowers, creating a more efficient lending process.
Description
kennek is a loan management software designed to support the entire lending lifecycle, from origination to maturity, within one platform. It is suitable for various types of lending institutions, such as bridging lenders, commercial lenders, development lenders, unregulated lenders, revenue-based lenders, and leasing lenders.
Developed by former lenders, it addresses operational challenges commonly encountered in the lending industry. The platform includes configurable settings and workflows that do not require coding knowledge, making it accessible to users with varying levels of technical expertise.
kennek automates tasks such as borrower reminders and covenant calculations, reducing the time spent on administrative processes. Real-time data monitoring features allow lenders to manage risk and identify potential issues before they lead to defaults.
kennek offers modules for origination and underwriting, servicing and monitoring, credit portfolio management, and investor reporting. The investor reporting functionality generates reports automatically and provides investors with access to real-time performance data, ensuring consistent information for all stakeholders.
The platform is designed to minimize human error, streamline middle and back-office operations, and support institutional growth without requiring proportional increases in staff.
API Access
Has API
API Access
Has API
Integrations
Creditsafe
HubSpot CRM
Modulr
Sage Accounting
Salesforce Agentforce 360 Platform
Xero
Integrations
Creditsafe
HubSpot CRM
Modulr
Sage Accounting
Salesforce Agentforce 360 Platform
Xero
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
£1,950.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fundamento
Founded
2020
Country
United States
Website
fundamento.ai/
Vendor Details
Company Name
kennek
Founded
2021
Country
United Kingdom
Website
kennek.io