Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Empower your community managers to thrive with the best-in-class, fully connected association management platform. FRONTSTEPS simplifies community association management activities for greater productivity and profitability. FRONTSTEPS is the only comprehensive community management software solution platform. It delights Board Members and Homeowners with an industry-leading mobile app that provides exceptional experiences on the device already in their pocket. FRONTSTEPS enables your team to automate processes and simplify tasks to accomplish more in less time. Focus more on creating value and growing your organization.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API

API Access

Has API

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FRONTSTEPS

Country

United States

Website

frontsteps.com

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

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