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Average Ratings 1 Rating

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features
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support

Description

An improved method for gathering customer insights involves consolidating, structuring, and sharing product feedback in a single location. This streamlined and straightforward approach to collecting and overseeing customer opinions is available online, featuring a robust new widget that is fully customizable and can be embedded directly on your website. It is specifically designed for teams aiming to deliver superior products more efficiently. You can oversee your entire feedback board from one unified interface, and the platform seamlessly integrates with your existing systems to enhance user experience. Feel free to create an unlimited number of widgets regardless of your plan, and ensure that every piece of text is translatable into your preferred language. Personalize Frill with your own brand colors and keep your customers informed through automated email updates. Customer feedback is crucial for the success of your product. By capturing suggestions from your users, the most popular and discussed ideas can rise to the top, allowing you to incorporate the best customer insights into your development roadmap. Additionally, it’s vital to demonstrate to your customers how their suggestions contribute to the overall vision, fostering a sense of involvement and investment in the product's evolution.

Description

Suggix is a comprehensive product management platform that empowers teams to make smarter decisions based on real user feedback. It brings together scattered feedback from emails, chats, and other sources into a centralized system that is easy to manage and analyze. Through features like voting, tagging, and commenting, teams can understand which ideas have the highest demand and impact. The platform seamlessly bridges feedback and execution by transforming validated ideas into structured roadmaps. Teams can assign ownership, set priorities, and track progress through intuitive visual tools like roadmap views and timelines. Suggix also enhances communication by providing built-in changelog capabilities to keep users informed about updates and improvements. Its AI-powered features help automate tasks such as generating release notes, saving time and effort. Notifications ensure that both teams and users stay updated on progress and changes. By integrating feedback, planning, and communication, Suggix eliminates workflow fragmentation. This unified approach helps teams deliver the right features faster while staying aligned with user expectations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Behalf Yes 
Jira Yes 
Slack Yes 
Trello Yes 

Integrations

Behalf No 
Jira No 
Slack No 
Trello No 

Pricing Details

$25 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$29/month/workspace
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Frill

Country

United States

Website

frill.co

Vendor Details

Company Name

Suggix

Website

www.suggix.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization No 
Requirements Management No 
Workflow Management No 

Product Features

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Product Roadmapping Yes 
Release Management Yes 
Requirements Management Yes 
Resource Management No 
Workflow Management No 

Product Roadmap

Collaboration Yes 
Content Import / Export No 
Diagramming No 
Drag & Drop Yes 
Feature Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Requirements Management Yes 
Workflow Management No 

Alternatives

Alternatives