Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An improved method for gathering customer insights involves consolidating, structuring, and sharing product feedback in a single location. This streamlined and straightforward approach to collecting and overseeing customer opinions is available online, featuring a robust new widget that is fully customizable and can be embedded directly on your website. It is specifically designed for teams aiming to deliver superior products more efficiently. You can oversee your entire feedback board from one unified interface, and the platform seamlessly integrates with your existing systems to enhance user experience. Feel free to create an unlimited number of widgets regardless of your plan, and ensure that every piece of text is translatable into your preferred language. Personalize Frill with your own brand colors and keep your customers informed through automated email updates. Customer feedback is crucial for the success of your product. By capturing suggestions from your users, the most popular and discussed ideas can rise to the top, allowing you to incorporate the best customer insights into your development roadmap. Additionally, it’s vital to demonstrate to your customers how their suggestions contribute to the overall vision, fostering a sense of involvement and investment in the product's evolution.

Description

Streamline your product communication using Onset to ensure your users remain informed and engaged in a centralized manner. Keep them updated on matters that truly matter with timely notifications tailored to their needs. You can schedule release notes to be published automatically at your desired future date, allowing for seamless communication. Utilize tagging for your releases with SemVer, CalVer, or a custom versioning system of your choice. Monitor customer reactions to any changes or updates you implement in your product closely. Create content in Markdown or simply paste it, and it will be transformed into rich text effortlessly. Share your releases externally via a secure private link, enhancing visibility beyond your organization. With an AI-driven writing assistant, you can enhance the quality of your release notes significantly. Ensure that everyone is informed about the features you’re developing, their progress, and future plans. Additionally, gather valuable customer feedback on your roadmap features to identify which ones are most appealing and impactful. This comprehensive approach not only keeps your users in the loop but also fosters a collaborative environment for product development.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Behalf Yes 
Bitbucket No 
GitHub No 
GitLab No 
Google Analytics No 
JavaScript No 
Jira Yes 
Mailchimp No 
Markdown No 
Sentry No 
Statuspage No 
Trello Yes 
Zapier No 

Integrations

Slack Yes 
Behalf No 
Bitbucket Yes 
GitHub Yes 
GitLab Yes 
Google Analytics Yes 
JavaScript Yes 
Jira No 
Mailchimp Yes 
Markdown Yes 
Sentry Yes 
Statuspage Yes 
Trello No 
Zapier Yes 

Pricing Details

$25 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$30 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Frill

Country

United States

Website

frill.co

Vendor Details

Company Name

Onset

Country

United States

Website

www.onset.io

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization No 
Requirements Management No 
Workflow Management No 

Alternatives

Alternatives