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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An improved method for gathering customer insights involves consolidating, structuring, and sharing product feedback in a single location. This streamlined and straightforward approach to collecting and overseeing customer opinions is available online, featuring a robust new widget that is fully customizable and can be embedded directly on your website. It is specifically designed for teams aiming to deliver superior products more efficiently. You can oversee your entire feedback board from one unified interface, and the platform seamlessly integrates with your existing systems to enhance user experience. Feel free to create an unlimited number of widgets regardless of your plan, and ensure that every piece of text is translatable into your preferred language. Personalize Frill with your own brand colors and keep your customers informed through automated email updates. Customer feedback is crucial for the success of your product. By capturing suggestions from your users, the most popular and discussed ideas can rise to the top, allowing you to incorporate the best customer insights into your development roadmap. Additionally, it’s vital to demonstrate to your customers how their suggestions contribute to the overall vision, fostering a sense of involvement and investment in the product's evolution.

Description

A central hub for announcing product modifications is essential. By aligning your business with your release strategy, you can create outstanding user experiences while keeping users enthusiastic about each new update. Allocate more time to conveying value rather than managing the intricacies of change. Ensure your entire organization is synchronized on shipping timelines, and maintain user excitement about forthcoming product enhancements. Updates can be shared across multiple platforms, whether on a publicly hosted page, within your team's private change log, or through in-app widgets that are easy to embed. Boost user engagement and customer satisfaction with comprehensive launch announcements featuring rich text, images, gifs, and additional media. Organize your updates according to workstreams, versions, teams, or your organizational framework to enhance clarity. Customize the delivery of notifications to preferred channels such as Slack, email, and beyond, ensuring that release communications are readily accessible wherever they are needed. By doing so, you not only streamline communication but also foster a culture of transparency within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
AccessOwl No 
Axis LMS No 
Behalf Yes 
ElectroNeek Yes 
Jira Yes 
Trello Yes 

Integrations

Slack Yes 
AccessOwl Yes 
Axis LMS Yes 
Behalf No 
ElectroNeek No 
Jira No 
Trello No 

Pricing Details

$25 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Frill

Country

United States

Website

frill.co

Vendor Details

Company Name

LaunchNotes

Founded

2018

Country

United States

Website

www.launchnotes.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization No 
Requirements Management No 
Workflow Management No 

Product Features

Alternatives

Alternatives