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Description
Since 2002, FreshDirect has been a leader in fresh food, proudly claiming to be a pioneer of online grocery shopping. Enjoy the finest in-season selections, locally sourced products, chef-crafted meals, and beloved brands delivered straight to your doorstep or workplace. Operating from our advanced facility located in the Bronx, we cater to grocery delivery in the larger metropolitan areas of New York City, Philadelphia, and Washington, DC, along with seasonal services extending to eastern Long Island and the Jersey Shore. You can conveniently shop for groceries through the FreshDirect app or website, where your order is expertly assembled at our cutting-edge facility. Our refrigerated trucks ensure your groceries arrive during your chosen delivery window. We believe there’s nothing quite like savoring food at its freshest, and our dedicated merchants travel the globe to find the finest ingredients, ensuring they reach you at their peak quality. This commitment to exceptional fresh food is a shared passion among all our team members, who strive to enhance your culinary experience. By prioritizing quality and freshness, we aim to make every meal enjoyable and memorable for our customers.
Description
With the ongoing expansion of grocery retail marketplaces, retailers have a unique opportunity to enhance their brand presence within this channel. This Gartner report reveals essential tactics for transforming marketplace visitors into dedicated customers of your brand. By utilizing our online grocery platform, you can craft an exceptional shopping experience that is accessible on any device. Implementing focused promotions can help you gain the trust and loyalty of shoppers, ultimately benefiting your overall profitability. Additionally, engaging with customers through personalized marketing efforts can further solidify their connection to your brand.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FreshDirect
Founded
2002
Country
United States
Website
www.freshdirect.com/browse.jsp
Vendor Details
Company Name
Mercatus USA
Founded
2004
Country
Canada
Website
www.mercatus.com
Product Features
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
No
Kitting
Yes
Loyalty Program
Yes
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
No
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
