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Description
Freevoice stands out as an all-encompassing business communication solution designed to boost the efficiency of organizations. It includes a sophisticated business phone system equipped with functionalities like user portals for internal messaging, comprehensive call management, text messaging, fax capabilities, and personalized call routing. The platform ensures connectivity through various devices, whether it be desk phones, softphones, or web browsers, and enhances local engagement by synchronizing your caller ID with the area code of the number being dialed. For call centers, Freevoice offers an array of features aimed at optimizing marketing strategies, supervising agents, and elevating the overall customer experience. Its toolkit encompasses auto-call distribution, call queuing, virtual hold options, agent portals, caller prioritization, and the ability to display local numbers. Additionally, the system is equipped with rich reporting and analytics, providing insights into agent performance, queue statistics, detailed call information, and visual wallboard displays. Furthermore, the predictive dialer function allows agents to initiate calls on multiple lines simultaneously, streamlining communication efforts even further.
Description
True ID Caller Name focuses on revealing the true identity of incoming callers, providing users with information on the name and location of unknown calls while effectively filtering out spam and scam communications like telemarketing and robocalls. This robust application serves multiple purposes, functioning as a caller ID tool, call blocker, call recorder, and a quick-access contact book, thereby simplifying the process of connecting with your contacts. Specifically designed to identify and block unknown numbers, True ID Caller Name excels in revealing the identity of callers, allowing users to discern who is reaching out to them. Additionally, it provides an option for making prank calls for entertainment purposes. Acting as a versatile contacts widget, this app operates as a mobile number tracker, dialer, number locator, and caller identification tool. With True ID Caller Name, users can efficiently identify calls, trace phone numbers, and pinpoint unknown callers, as well as gain insight into their geographical location. Ultimately, this app enhances the calling experience by ensuring that users stay informed and protected from unwanted interruptions.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
Salesforce
Pricing Details
$5.90 per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Freevoice
Country
United States
Website
www.freevoice.tech/
Vendor Details
Company Name
True ID Caller Name
Website
play.google.com/store/apps/
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics