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support

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Description

Everything essential for engaging with the FreeSWITCH platform is provided here. FreeSWITCH serves as a Software Defined Telecom Stack, facilitating the shift from traditional telecom switches to a flexible software solution that can operate on any standard hardware, whether it’s a Raspberry PI or a powerful multi-core server, thus unleashing the telecommunications capabilities of various devices. When paired with our cloud platform, SignalWire, FreeSWITCH can connect seamlessly to external networks and adapt to any scale of operation. To simplify your initiation, a pre-configured virtual machine come complete with comprehensive written and video tutorials, allowing you to get started quickly—just install VirtualBox and you will be set up in no time. For those with advanced programming skills, there are detailed instructions available to compile FreeSWITCH from source or explore other manual installation methods. Additionally, if you have a Debian instance available, you can find thorough guidance on how to install our packages from the provided link, ensuring versatility in your approach to utilizing FreeSWITCH. This platform truly empowers both beginners and seasoned developers alike, making telecommunications more accessible than ever.

Description

PortaSwitch runs Class 4/5 soft switching (PortaSIP) and real-time billing with online charging (PortaBilling) on one platform, with an open REST API for easy integration. Wholesale carriers, MVNOs, ITSPs, and UCaaS/voice providers use PortaSwitch to run voice, messaging, IoT/M2M, and data traffic under a single BSS+OCS stack. Key capabilities: - Open REST API for integration, plus self-service pricing/plan changes – new rates and packages go live without waiting on a vendor release cycle - Real-time billing and charging for prepaid and postpaid, with wallet/balance tracking and fund-locking against overruns - Class 4/5 soft switch with SIP call routing, concurrent-call capacity for wholesale sizing, and Cloud PBX / IP Centrex for business telephony - Wholesale and reseller layers, white-label ready - Multi-site geo-redundancy with automatic failover - Full source code access under an unlimited license - Migration to PortaSwitch without interrupting live subscribers PortaSwitch is sold as a one-time perpetual license (unlimited, not tied to subscriber count) or a monthly SaaS subscription based on billable events. PortaSwitch can be deployed on-premise, fully on Oracle Cloud Infrastructure, or in a hybrid setup, with billing and switching distributed across as many servers as your concurrent-call and redundancy requirements need – rather than being tied to a fixed platform minimum.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace Yes 
Boomi No 
DID Logic Yes 
DIDforSale Yes 
EcholoN Yes 
FetchIt Yes 
FlyNumber Yes 
Kamailio Yes 
Oki-Toki Yes 
Phonism Yes 
Telnyx Yes 

Integrations

AWS Marketplace No 
Boomi Yes 
DID Logic No 
DIDforSale No 
EcholoN No 
FetchIt No 
FlyNumber No 
Kamailio No 
Oki-Toki No 
Phonism No 
Telnyx No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

PortaSwitch can be deployed either in an on-premises private cloud installation with a license, or in a public cloud as a service

The PortaSwitch unlimited perpetual license does not depend on the number of subscribers or concurrent calls but rather covers an installation of a predefined number of instances and servers. The pricing of PortaSwitch in a cloud under SaaS model depends on the maximal capacity used during the month of service.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FreeSWITCH

Founded

2005

Country

United States

Website

freeswitch.com

Vendor Details

Company Name

PortaOne

Founded

2001

Country

Canada

Website

www.portaone.com/telecom-products/portaswitch/

Product Features

PBX

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management Yes 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Alternatives

Alternatives

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