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Description
Since its inception in 2003, we have provided a complimentary CRM solution to over one million users globally, driven by our commitment to your business's success, with the hope that you will eventually opt for our premium CRM offerings. Sign up for our free CRM today and explore the ways we can assist you in expanding your business, organizing your information, and nurturing your leads and customer relationships. Our free CRM application empowers you and your team to manage all your data from any mobile device, with the option to seamlessly integrate with your mobile calendar, contacts, and additional features. We offer an interface for Zapier and an API for various integrations, allowing you to connect the CRM with platforms like WordPress, Telegram, Discord, and Slack, among others. With Zapier, you can easily link the free CRM to any other tool or system you use. Monitor all activities and manage Twitter campaigns by leveraging our CRM integration, which allows you to tweet, schedule, and execute CRM-driven campaigns effortlessly. You can also add multiple corporate Twitter accounts to automate and schedule your campaigns effectively. Furthermore, the CRM's AI capabilities enable you to facilitate WhatsApp AI chats, enhancing your communication strategies. This comprehensive approach is designed to maximize your business potential and streamline your workflow.
Description
Inconcert is a comprehensive AI-driven customer experience platform that enables businesses to manage and optimize interactions across multiple communication channels. It combines omnichannel technology with intelligent AI agents to deliver seamless customer journeys from initial contact to post-sale support. The platform offers a suite of solutions, including a cloud contact center, virtual AI agents, marketing automation tools, and conversation analytics. These tools allow organizations to automate customer interactions, improve efficiency, and gain valuable insights from every conversation. Inconcert’s AI agents can operate across voice and text channels, providing consistent and reliable support without interruption. The platform also includes workforce management capabilities to balance workloads and improve team productivity. With real-time analytics and performance tracking, businesses can continuously refine their customer experience strategies. Its flexible cloud-based infrastructure ensures scalability and adaptability for different industries. Inconcert is designed to help companies deliver faster, smarter, and more personalized customer interactions. Overall, it empowers organizations to enhance customer satisfaction while improving operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Facebook
X (Twitter)
Amazon Web Services (AWS)
Discord
Gmail
Google Sheets
Google Workspace
Inagent
Inconnect
Infunnel
Integrations
Facebook
X (Twitter)
Amazon Web Services (AWS)
Discord
Gmail
Google Sheets
Google Workspace
Inagent
Inconnect
Infunnel
Pricing Details
$10 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FreeCRM
Founded
2003
Country
United States
Website
freecrm.com
Vendor Details
Company Name
Inconcert
Founded
2001
Country
United States
Website
www.inconcertcx.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
