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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With FraudXchange, your organization can effectively enhance its capabilities in identifying, averting, and addressing financial fraud, while also collaborating with other member banks and credit unions to strengthen defenses. Every day, email addresses are exposed to threats. Utilize FraudXchange to pinpoint your institution's most susceptible business email addresses, and receive immediate notifications about breaches, allowing for rapid intervention to safeguard your vulnerable personnel. By collaborating with other financial entities, you'll gain access to vital insights, tactics, and intelligence, which will significantly enhance your joint initiatives in preventing fraud and minimizing losses. FraudXchange also expedites the recovery of funds whenever feasible, operating in harmony with the existing regulations established by Regulation E, Regulation CC, the UCC, as well as judicial reviews and the guidelines set forth by the FFIEC and NCUA, ensuring compliance and efficiency in operations. This comprehensive approach not only protects your institution but also fortifies the entire financial community against fraudulent activities.

Description

We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$195 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ThreatAdvice

Founded

2016

Country

United States

Website

www.fraudxchange.com

Vendor Details

Company Name

Illuma

Founded

2016

Country

United States

Website

illuma.cx/

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Alternatives

Alternatives

FOCAL Reviews

FOCAL

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