Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FraudShare is an innovative platform created by LIMRA aimed at tackling account takeover fraud within the financial services sector. It grants users real-time access to data on incidents and threat indicators linked to ATO attacks, allowing businesses to take proactive measures against fraudulent schemes. Users receive prompt email notifications and have the option to access data through export capabilities or an API, which streamlines the process of identifying and averting similar attacks. The platform's correlation analysis features enable organizations to identify and connect related incidents, revealing additional threat indicators that are essential for thorough investigations. Additionally, FraudShare provides valuable industry statistics and trending insights derived from verified fraud cases, helping companies grasp the dynamics and repercussions of ATO fraud. This wealth of information empowers organizations to make strategic choices to bolster their fraud prevention efforts and stay ahead of evolving threats in the financial landscape. Ultimately, FraudShare serves as an essential tool for enhancing collective defenses against increasingly sophisticated fraud tactics.

Description

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud

Integrations

Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LIMRA

Founded

1916

Country

United States

Website

www.limra.com/en/solutions-and-services/regulatory-and-compliance/fraudshare/

Vendor Details

Company Name

Pindrop

Founded

2011

Country

United States

Website

www.pindrop.com/solutions/anti-fraud/

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Alternatives

RiskGuard Reviews

RiskGuard

GeoComply

Alternatives

FraudPoint Reviews

FraudPoint

LexisNexis