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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Frank operates as a cloud-based platform specializing in customer research, enabling product and growth teams to gather qualitative insights through AI-facilitated voice interviews. Users can develop structured interview guides, distribute interview links, and integrate an interview widget into their websites or applications. Throughout each discussion, Frank dynamically poses follow-up questions tailored to the participant's answers, subsequently transcribing and organizing the conversations into coherent summaries, themes, sentiments, and key highlights connected to the original dialogues. Teams leverage this tool for various purposes, including customer discovery, product and concept validation, onboarding processes, feature evaluations, enhancing customer experience, and investigating churn. Additionally, interviews can be conducted in over 30 different languages, catering to a diverse audience. To enhance integration, Frank also offers a REST API and a compatible MCP connector, enabling teams to seamlessly access and utilize research data alongside other supported AI tools. This comprehensive approach ensures that teams can maximize their research efforts and derive actionable insights efficiently.

Description

PingPong streamlines your product research process by connecting you with users globally for interviews. With our Instant panel, you'll have access to a vast network of tens of thousands of testers worldwide. Scheduling is effortless; simply indicate your availability, and we will arrange the interviews to fit your calendar. Forget about the hassles of software installations and video calls; our platform includes built-in video conferencing—just log in at the time of your interview. You can easily review all your research findings in one centralized location and share insights with your team. After each interview, we ensure that testers receive their payments without any hassle, eliminating the need for you to manage outgoing transactions. Conducting user interviews and tests has never been easier. PingPong is designed to cover every aspect of your remote UX research requirements, from recruiting testers to processing payments. Discover your ideal research participants from our extensive pool of over 130,000 users, making your research both efficient and comprehensive. With PingPong, you can focus more on insights and less on logistics.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Transcribe No 
ChatGPT Yes 
Claude Yes 
Codex CLI Yes 
Cursor Yes 
Dropbox No 
Gemini Yes 
Google Cloud Platform No 
Microsoft 365 No 
Microsoft Copilot Yes 
Model Context Protocol (MCP) Yes 
Ouriginal No 
PayPal No 
Wise No 
Zapier No 

Integrations

Amazon Transcribe Yes 
ChatGPT No 
Claude No 
Codex CLI No 
Cursor No 
Dropbox Yes 
Gemini No 
Google Cloud Platform Yes 
Microsoft 365 Yes 
Microsoft Copilot No 
Model Context Protocol (MCP) No 
Ouriginal Yes 
PayPal Yes 
Wise Yes 
Zapier Yes 

Pricing Details

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Trial No 
Free Version Yes 

Pricing Details

€90 per credit
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Frank

Founded

2026

Country

United States

Website

www.hifrank.ai/

Vendor Details

Company Name

PingPong

Founded

2017

Country

United Kingdom

Website

www.hellopingpong.com

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Product Features

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