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Description
Franexis serves as a comprehensive multi-tenant operations platform tailored specifically for franchise systems focused on field operations. By providing franchisors with a unified view across all locations, it offers features such as network dashboards, key performance indicators, forecast analytics, and version-controlled royalty rules that incorporate automatic accrual and statements. Additionally, it includes compliance programs like a contract repository, document requirements, audits, and corrective action tracking alongside brand-standard catalogs and pricing lists. Franchisee locations are equipped with essential tools to manage daily operations, including a CRM for lead intake (featuring insurance FNOL capture), the capability to generate quotes with branded PDFs, and a dispatch board paired with field service management. They can also create work orders with labor timers and checklists, manage drying logs, track inventory and equipment through barcode scanning and custody documentation, and handle invoicing and royalty statements seamlessly. Field technicians benefit from a mobile app that enables them to update job status, utilize timers, and provide photo documentation, all while maintaining functionality in low-signal areas. Each franchisee's data is securely isolated at the database level, complemented by six predefined user roles and time-based one-time password multi-factor authentication for enhanced security. This robust platform not only streamlines operations but also fosters a collaborative environment among franchisees and franchisors, driving overall success in franchise management.
Description
ServiceBridge is a comprehensive software solution tailored for managing field services, available on both web and mobile platforms. It facilitates the management of work orders, the generation of estimates, cloud-based document storage, integrated routing, and notifications for appointments. Dispatchers benefit from tools such as a calendar board, customer record access, invoice management, and visibility into employee availability. By considering the unique requirements of various businesses, ServiceBridge provides extensive customization options to enhance operational efficiency and effectiveness. This adaptability makes it a valuable asset for companies looking to optimize their field service processes.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ClientTether
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Integrations
ClientTether
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Pricing Details
Contact vendor (quote)
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TetraCore
Country
United States
Website
franexis.com
Vendor Details
Company Name
ServiceBridge
Country
United States
Website
www.servicebridge.com
Product Features
Franchise Management
Appointment Scheduling
No
Automatic Re-ordering
No
CRM
No
Commission Management
No
Construction Tracker
No
Contract Management & Signature
No
Franchise Intranet
No
Job Scheduling
No
LMS / Training
No
Marketing
No
Onboarding
No
Online Store
No
Reputation Management
No
Website Manager
No
Product Features
Franchise Management
Appointment Scheduling
No
Automatic Re-ordering
No
CRM
No
Commission Management
Yes
Construction Tracker
No
Contract Management & Signature
No
Franchise Intranet
No
Job Scheduling
Yes
LMS / Training
No
Marketing
No
Onboarding
No
Online Store
No
Reputation Management
No
Website Manager
No
