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Description
Forwardpass.com offers a cloud-based platform designed for the creation and management of communities, ensuring that our accounting and property management services are delivered securely online. Users are relieved from concerns about software upgrades, installations, backups, or hardware requirements, as all they need is a standard web browser to access our services. Updates are seamlessly integrated into your subscription, allowing users to log in from any location. Additionally, Forwardpass's accounting functionality supports restricted fund accounting, which is essential for entities like governments, non-profits, universities, and homeowner associations, featuring advanced tools such as payment batching, audit trails, automated property assessments, barcode scanning, integrated credit card processing, and the ability to reverse transactions. With these comprehensive features, Forwardpass.com empowers communities to efficiently manage their financial and property-related needs.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49 per user per month
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Forwardpass
Founded
2011
Country
United States
Website
www.forwardpass.com
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
HOA
Calendar Management
Yes
Committee Management
Yes
Document Management
Yes
Event Management
Yes
Member Communities
Yes
Member Directory
Yes
Online Payment Processing
Yes
Property Database
Yes
Website Management
Yes
Work Order Management
Yes
Real Estate Property Management
Billing & Invoicing
Yes
Commercial Properties
Yes
Contact Management
Yes
Credit Check
No
Expense Management
Yes
Insurance Management
No
Landlord Database
Yes
Late Fee Calculation
Yes
Lease Management
Yes
Maintenance Management
Yes
Owner Portal
Yes
Payment Processing
Yes
Portfolio Management
Yes
Rent Tracking
Yes
Residential Properties
Yes
Tax Management
No
Tenant Database
Yes
Tenant Portal
No
Vacancy Tracking
Yes
Website Management
Yes
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
