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Description
ForwardPOD offers a comprehensive and user-friendly solution for both delivery and pickup needs, ensuring reliability for all users. It equips drivers with an extensive overview of essential information, ultimately saving them valuable time while meeting operational demands. The platform features Route Optimization and Planning, Delivery and Pickup confirmations, and Real-Time Tracking capabilities. ForwardPOD is versatile enough to accommodate various delivery scenarios, such as drop and sign, item, pallet, and bulk deliveries. Its Advanced Routing and Optimization ensures that trucks are guided along the most efficient routes. Users benefit from real-time vehicle and driver tracking, along with instant updates regarding customer ETAs and delivery progress. Additionally, drivers have the flexibility to modify pickups and deliveries by adding items as necessary. The system enhances the customer return process and addresses shipping errors smoothly. Furthermore, it provides real-time reports detailing driver status, truck temperatures, and overall vehicle condition, alongside customizable dashboards and reports based on item, customer, location, and beyond. Notably, Pallet Delivery is especially useful for transporting and collecting pallets of products, such as grocery items, making it an essential tool for various industries. This adaptability makes ForwardPOD an indispensable asset for streamlining logistics operations.
Description
VRP offers an intuitive, visual interface that allows users to effortlessly add, remove, or adjust their current routes with a simple drag-and-drop functionality. Any modifications are instantly reflected on the drivers' routes and their tablets, enhancing efficiency. The platform enables users to visualize either a single truck or the entire fleet, allowing for precise predictions regarding service times and alerts if a truck deviates from its intended path. With VRP, your Customer Support team can deliver top-notch service, managing multiple accounts simultaneously while easily accessing customer information and making rapid adjustments. The system significantly reduces errors that can arise from manual and multiple data entries, effectively eliminating the need for chaotic whiteboards and scraps of paper. Work Orders can be generated by either your Customer Support Representative or Driver, seamlessly integrating across departments without any mistakes. Additionally, the Planner feature, resembling an Outlook calendar, showcases all Work Orders and allows users to effortlessly drag and drop to modify scheduled times and routes. This streamlined approach not only improves workflow but also enhances overall operational efficiency, ensuring that your logistics remain organized and effective.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FwdMbl Solutions
Founded
2013
Country
United States
Website
www.fwdmbl.com
Vendor Details
Company Name
Alpine Technology
Founded
1978
Country
United States
Website
www.rams-pro.com
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Product Features
Waste Management
Billing & Invoicing
Customer Accounts
Customer Database
Equipment Tracking
Inventory Management
Routing
Scheduling
Waste Disposal
Work Order Management