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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

To initiate a conversation with one of your service representatives, future customers can simply click the Click to Speak button located on your website. This convenient feature allows them to reach out to your business from any spot across the globe at no cost. Fonvirtual will facilitate a direct connection between the individual browsing your website and your team. By selecting Click to Speak, potential clients will be able to contact your company immediately, all while enjoying high-definition sound quality, regardless of the distance between them. Additionally, you can customize your Click to Speak WebRTC settings with personalized greetings, operational schedules, call queuing, analytics, and much more. You’ll also gain insights into the source of your calls by identifying which button was used, enhancing your understanding of customer interactions. Incorporating a Click to Call button on your site can significantly enhance your business's image, presenting it as approachable and friendly, which can lead to a more enjoyable experience for visitors. With the presence of a Click to Speak button, it is projected that your business could increase call inquiries by around 35%, providing a valuable opportunity for engagement and growth. This innovative communication tool not only streamlines customer interactions but also fosters a connection that could lead to lasting relationships.

Description

Since 1999, Safecall has been dedicated to providing whistleblowing services that empower organizations to create a secure and private reporting environment. Our hotline and online reporting platform enable employees to express their concerns directly to senior management, fostering an atmosphere where speaking up is encouraged. We understand the importance of a strong whistleblowing system in helping both companies and individuals tackle misconduct in the workplace effectively. Our external hotline ensures that individuals can voice issues related to unethical, unsafe, or illegal activities within your organization on a global scale. When issues arise, it takes courage for someone to come forward and speak out, and we are here to facilitate that process. Upon contacting Safecall, individuals can be assured that their discussions will remain confidential, and they will be treated with respect and seriousness. After identifying their organization, the call handler clearly outlines the operational details of the service, ensuring that the caller feels informed and supported throughout the process. This commitment to confidentiality and clarity is vital in creating a trusting environment where employees feel empowered to raise their concerns.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Chrome
Mozilla Firefox
Safari

Integrations

Google Chrome
Mozilla Firefox
Safari

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$160 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fonvirtual

Founded

2010

Country

Spain

Website

www.fonvirtual.com/en/click-to-call/

Vendor Details

Company Name

Safecall

Founded

1999

Country

United Kingdom

Website

www.safecall.co.uk/en/

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Product Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

Alternatives

Alternatives