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Description
To initiate a conversation with one of your service representatives, future customers can simply click the Click to Speak button located on your website. This convenient feature allows them to reach out to your business from any spot across the globe at no cost. Fonvirtual will facilitate a direct connection between the individual browsing your website and your team. By selecting Click to Speak, potential clients will be able to contact your company immediately, all while enjoying high-definition sound quality, regardless of the distance between them. Additionally, you can customize your Click to Speak WebRTC settings with personalized greetings, operational schedules, call queuing, analytics, and much more. You’ll also gain insights into the source of your calls by identifying which button was used, enhancing your understanding of customer interactions. Incorporating a Click to Call button on your site can significantly enhance your business's image, presenting it as approachable and friendly, which can lead to a more enjoyable experience for visitors. With the presence of a Click to Speak button, it is projected that your business could increase call inquiries by around 35%, providing a valuable opportunity for engagement and growth. This innovative communication tool not only streamlines customer interactions but also fosters a connection that could lead to lasting relationships.
Description
Since 1999, Safecall has been dedicated to providing whistleblowing services that empower organizations to create a secure and private reporting environment. Our hotline and online reporting platform enable employees to express their concerns directly to senior management, fostering an atmosphere where speaking up is encouraged. We understand the importance of a strong whistleblowing system in helping both companies and individuals tackle misconduct in the workplace effectively. Our external hotline ensures that individuals can voice issues related to unethical, unsafe, or illegal activities within your organization on a global scale. When issues arise, it takes courage for someone to come forward and speak out, and we are here to facilitate that process. Upon contacting Safecall, individuals can be assured that their discussions will remain confidential, and they will be treated with respect and seriousness. After identifying their organization, the call handler clearly outlines the operational details of the service, ensuring that the caller feels informed and supported throughout the process. This commitment to confidentiality and clarity is vital in creating a trusting environment where employees feel empowered to raise their concerns.
API Access
Has API
API Access
Has API
Integrations
Google Chrome
Mozilla Firefox
Safari
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$160 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fonvirtual
Founded
2010
Country
Spain
Website
www.fonvirtual.com/en/click-to-call/
Vendor Details
Company Name
Safecall
Founded
1999
Country
United Kingdom
Website
www.safecall.co.uk/en/
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Product Features
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation