Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Proficient in capturing gameplay, tutorials, and audio on iPhone, iPad, or Android devices, as well as wirelessly mirroring multiple devices to a PC simultaneously, this tool allows you to record your screen on iPhone, iPad, and iPod Touch with just a single click. Regardless of the type of screen activity on your iOS devices—such as gaming, live chats, or app usage—you can effortlessly record and save it as a high-definition video. Additionally, the audio, including any voiceovers from the microphone, will also be preserved in the final video. With AirPlay mirroring or screen mirroring, you can connect your iPhone, iPad, or Mac to a Windows PC without the need for a USB cable, allowing your iOS screen to be displayed in stunning 1080p high-definition, making it ideal for presentations and educational demonstrations. Streaming your screen to a PC not only enhances your media experience on a larger display but also enables you to utilize a media control bar for effortless playback and pause options while watching movies. Moreover, ScreenMo provides a real-time mirroring experience without any noticeable lag, ensuring your iOS screen is accurately reflected on your Windows computer for seamless usage. This functionality can greatly enhance interactive sessions, making it an invaluable tool for content creators and educators alike.
Description
Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall.
With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zendesk
No
Pricing Details
$19 one-time payment
Free Trial
Yes
Free Version
Yes
Pricing Details
$19 per agent/per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FonePaw
Founded
2014
Website
www.fonepaw.com/screenmo/
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Product Features
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No