Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Proficient in capturing gameplay, tutorials, and audio on iPhone, iPad, or Android devices, as well as wirelessly mirroring multiple devices to a PC simultaneously, this tool allows you to record your screen on iPhone, iPad, and iPod Touch with just a single click. Regardless of the type of screen activity on your iOS devices—such as gaming, live chats, or app usage—you can effortlessly record and save it as a high-definition video. Additionally, the audio, including any voiceovers from the microphone, will also be preserved in the final video. With AirPlay mirroring or screen mirroring, you can connect your iPhone, iPad, or Mac to a Windows PC without the need for a USB cable, allowing your iOS screen to be displayed in stunning 1080p high-definition, making it ideal for presentations and educational demonstrations. Streaming your screen to a PC not only enhances your media experience on a larger display but also enables you to utilize a media control bar for effortless playback and pause options while watching movies. Moreover, ScreenMo provides a real-time mirroring experience without any noticeable lag, ensuring your iOS screen is accurately reflected on your Windows computer for seamless usage. This functionality can greatly enhance interactive sessions, making it an invaluable tool for content creators and educators alike.

Description

Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall. With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Zendesk

Integrations

Zendesk

Pricing Details

$19 one-time payment
Free Trial
Free Version

Pricing Details

$19 per agent/per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FonePaw

Founded

2014

Website

www.fonepaw.com/screenmo/

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Product Features

Alternatives

Alternatives

liteCam Reviews

liteCam

RSUPPORT Co. Ltd.
FlashGet Cast Reviews

FlashGet Cast

FlashGet Network
ApowerMirror Reviews

ApowerMirror

Apowersoft