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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing a straightforward and user-friendly telephone answering service that allows you to manage your work phone directly, while forwarding messages to you without interruption. Business partners often prefer that calls be answered by company representatives rather than outsiders, which can lead to challenges in acceptance if an external service is utilized. Given that the company is still in its early stages, it may be more beneficial to handle communications internally for the time being. With the operator managing all incoming calls for your business or office, you will receive timely notifications via chat or email. The service can be activated on the same day through a quick online setup that takes approximately five minutes. Once you redirect your calls, the operator will promptly begin responding to inquiries. The system is versatile, offering multiple notification options for incoming calls, and if you choose chat notifications, it facilitates seamless communication among team members. You also have the ability to review call history using your PC or smartphone, adjust phone settings, and complete payments online. Additionally, you can modify the notification preferences and include mentions based on the selected destination, ensuring efficient communication tailored to your needs. This flexibility allows for a streamlined process that keeps your business operations running smoothly.

Description

Veta Virtual provides customized receptionist services for businesses that are losing customers because of missed calls or unreturned messages. Many times, the customer's business is won by the company that answers the phone and provides open communication. Veta is the ideal solution for business owners who need more support. Customers are the most important aspect of our business. We must give them the best possible service and put them first. A virtual receptionist should not increase stress but relieve it. We offer personalized services that will help you free up your phone lines so you can focus on the areas of your business that are most important to you.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10 per month
Free Trial
Free Version

Pricing Details

$169 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Unieke Software Solutions

Founded

2015

Country

United Kingdom

Website

www.fondesk.jp/

Vendor Details

Company Name

Veta Virtual

Country

Canada

Website

www.vetavirtual.com/about/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

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