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Description
Oversee and work together on business workflows from their initial stages to final resolution using a secure and adaptable web platform. Ensure all vital information is documented and accessible for you and your team to track essential details. Transfer the case to a specific team, area, or individual to gather more information or assign ownership appropriately. Review all interactions, including comments, attachments, and the history of the case leading to its resolution, all in one place. Eliminate the hassle of switching between different programs or windows, as everything you need can be found within the case. Recognizing that each industry has unique processes, Followit allows for extensive customization to suit your specific business requirements, even accommodating unstructured processes. How can you determine the efficiency of your employees or the effectiveness of your processes? What strategies can you employ to identify bottlenecks? With over 12 reporting options for cases, as well as filters and employee KPIs that analyze data from broad to specific perspectives, you’ll gain valuable insights into your operations. This comprehensive approach not only streamlines your workflow but also enhances overall productivity.
Description
We are excited to announce the launch of version 2.0 of our Case Management platform, edoras one. Among its most notable enhancements is the introduction of experimental support for DMN standard Decision Tables. This is the inaugural release of this feature, and we anticipate that it will soon play a crucial role in various processes and case management tasks. Decision Tables offer a user-friendly interface for business professionals to manage and apply business rules effectively. With a format reminiscent of a spreadsheet, these tables facilitate the evaluation of intricate conditions and the derivation of conclusions. Rather than having decision-making logic obscured within code or complex expressions, Decision Tables simplify the process of articulating and comprehending the rules in play. As the application of Decision Tables expands across multiple facets of addressing business challenges, gaining experience with them will be advantageous, allowing users to reap significant benefits in forthcoming updates. Additionally, edoras one 2.0 introduces a new public contract for our REST API, enhancing connectivity and integration options for our users. This update marks a significant step forward in improving user experience and flexibility.
API Access
Has API
API Access
Has API
Integrations
Google Chrome
Microsoft Azure
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Followit
Founded
2015
Website
www.followit.com
Vendor Details
Company Name
edorasware
Founded
2009
Country
Switzerland
Website
www.edorasware.com
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management