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Description
Oversee and work together on business workflows from their initial stages to final resolution using a secure and adaptable web platform. Ensure all vital information is documented and accessible for you and your team to track essential details. Transfer the case to a specific team, area, or individual to gather more information or assign ownership appropriately. Review all interactions, including comments, attachments, and the history of the case leading to its resolution, all in one place. Eliminate the hassle of switching between different programs or windows, as everything you need can be found within the case. Recognizing that each industry has unique processes, Followit allows for extensive customization to suit your specific business requirements, even accommodating unstructured processes. How can you determine the efficiency of your employees or the effectiveness of your processes? What strategies can you employ to identify bottlenecks? With over 12 reporting options for cases, as well as filters and employee KPIs that analyze data from broad to specific perspectives, you’ll gain valuable insights into your operations. This comprehensive approach not only streamlines your workflow but also enhances overall productivity.
Description
Soroco Scout is an advanced tool for process discovery and task mining crafted by Soroco. It enables businesses to gain a deeper understanding of their teams' operations by examining digital interactions on various platforms. By collecting in-depth information on daily workflows and task patterns, Scout identifies inefficiencies and bottlenecks within business operations. Leveraging artificial intelligence and machine learning, it delivers data-backed suggestions for optimizing processes, enhancing workflows, and boosting productivity. Soroco Scout equips organizations with the knowledge to make better decisions by illustrating the actual work dynamics, thereby providing a thorough perspective on employee engagement and opportunities for automation. As a result, this fosters more streamlined processes and significant cost reductions throughout the enterprise. Ultimately, Soroco Scout not only enhances operational efficiency but also drives strategic growth within organizations.
API Access
Has API
API Access
Has API
Integrations
Google Chrome
Microsoft Azure
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Followit
Founded
2015
Website
www.followit.com
Vendor Details
Company Name
Soroco
Founded
2014
Country
United States
Website
soroco.com
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management