Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oversee and work together on business workflows from their initial stages to final resolution using a secure and adaptable web platform. Ensure all vital information is documented and accessible for you and your team to track essential details. Transfer the case to a specific team, area, or individual to gather more information or assign ownership appropriately. Review all interactions, including comments, attachments, and the history of the case leading to its resolution, all in one place. Eliminate the hassle of switching between different programs or windows, as everything you need can be found within the case. Recognizing that each industry has unique processes, Followit allows for extensive customization to suit your specific business requirements, even accommodating unstructured processes. How can you determine the efficiency of your employees or the effectiveness of your processes? What strategies can you employ to identify bottlenecks? With over 12 reporting options for cases, as well as filters and employee KPIs that analyze data from broad to specific perspectives, you’ll gain valuable insights into your operations. This comprehensive approach not only streamlines your workflow but also enhances overall productivity.
Description
Leveraging SS&C’s established reputation as a comprehensive solutions provider, SS&C Chorus unites advanced intelligent automation technologies to deliver transformative, ROI-focused solutions for clients. This innovative platform enhances business processes by utilizing cutting-edge technologies such as machine learning, robotic process automation, and natural language processing, enabling customers to effectively transform and manage their operations on a large scale. SS&C Chorus is accessible through SS&C’s secure private cloud, on-premise deployments, or various public cloud services. By implementing digital process automation, case management, omnichannel intake, and operational analytics, organizations can significantly enhance their customer operations. Additionally, the platform automates the digitization, classification, and extraction of information from paper using sophisticated machine learning techniques. With a user-friendly drag-and-drop interface, SS&C Chorus seamlessly integrates with various smart technologies, including RPA, ML, and NLP, while offering the adaptability required to ensure that the right tasks reach the right individuals promptly. This flexibility empowers organizations to not only streamline their workflows but also to respond quickly to evolving business needs.
API Access
Has API
API Access
Has API
Integrations
Google Chrome
Microsoft Azure
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Followit
Founded
2015
Website
www.followit.com
Vendor Details
Company Name
SS&C
Founded
2009
Country
United States
Website
www.ssctech.com/solutions/products-a-to-z/ssc-chorus
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management