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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Folio serves as a digital guidebook platform aimed at enriching the experiences of guests for short-term rental providers. This tool enables hosts to craft sleek, customizable guidebooks that can easily be distributed through a simple link or QR code, eliminating the requirement for any app installations. These personalized guidebooks can include photos, videos, and notes, supplying guests with critical information such as Wi-Fi access, house rules, appliance instructions, and local attractions. In less than 10 minutes, hosts can create a guide using pre-made templates or by importing details from their property management systems. Additionally, it features collaborative editing for co-hosts, real-time updates, and analytics to monitor guest interactions. By anticipating guest inquiries and fostering a consistent brand presence, Folio not only saves time for hosts but also enhances overall guest satisfaction and engagement. This makes it an invaluable tool for short-term rental hosts looking to streamline their operations and provide a memorable stay for their guests.

Description

Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages. Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system. What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered. The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Beds24
Hostaway
Smoobu
iGMS

Integrations

Beds24
Hostaway
Smoobu
iGMS

Pricing Details

$6 per month
Free Trial
Free Version

Pricing Details

€49/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Folio

Country

United States

Website

www.foliotravel.com

Vendor Details

Company Name

TheReach.ai

Founded

2023

Country

Spain

Website

www.thereach.ai

Product Features

Product Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Alternatives

Alternatives

Smoobu Reviews

Smoobu

Smoobu GmbH