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Description
FocuSee is an AI-powered screen recording and video editing tool for Windows and Mac, designed for developers, tech creators, and IT professionals who want to create clear, professional software demos and technical tutorials without spending hours on post-production.
FocuSee brings screen recording and video editing into one streamlined workflow. Record your screen, webcam, microphone, and system audio, then turn raw footage into polished, ready-to-share videos. Its automatic zoom effects follow cursor movements to highlight important actions, making software interfaces, code workflows, and detailed operations easier for viewers to follow.
With customizable cursor effects, eye-catching 3D animations, annotations, and flexible camera layouts, FocuSee helps make technical walkthroughs more engaging. Its AI-powered features include audio enhancement, automatic removal of silences and filler words, and subtitle generation, reducing repetitive editing tasks and helping creators produce high-quality videos more efficiently.
FocuSee is useful for indie developers launching new products, software teams demonstrating applications, technical educators creating step-by-step tutorials, and IT professionals explaining tools or workflows. It also supports product presentations, onboarding materials, documentation videos, and feature walkthroughs.
By combining recording, enhancement, editing, and export in one tool, FocuSee simplifies video production and helps users communicate technical concepts more clearly—without requiring advanced video editing skills.
Description
Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall.
With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zendesk
No
Pricing Details
19.99
Free Trial
Yes
Free Version
No
Pricing Details
$19 per agent/per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FocuSee
Founded
2023
Country
United States
Website
focusee.ai/
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Product Features
Screen Recording
Annotations / Drawing
Yes
Audio Capture
Yes
Backup
No
Collaboration Tools
No
File Sharing
Yes
Multi-Screen Recording
No
Screen Capture
Yes
Speech-to-Text
Yes
Video Editing
Yes
YouTube Uploading
No